Alicia Rose
Boscawen ,NH
Summary
Seasoned professional with a robust background in transportation and team management, notably with Manchester Transit Authority.Excelled in enhancing safety protocols and Student management, Demonstrates exceptional leadership and effective communication, ensuring operational excellence and compliance with regulations. Skilled in route planning and safety equipment usage, fostering a secure and efficient environment. Have computer knowledge in routing and planning. I’m efficient in scheduling drivers to work. I know how to do payroll.
Overview
7
7
years of professional experience
Work History
School Bus Driver
Merrimack Valley School District
10.2023 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
- Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
- Obeyed federal, State and local traffic laws and regulations to enable safe transportation outcomes for participants.
- Adapted quickly to unexpected situations such as road closures or detours while maintaining composure under pressure to ensure timely arrivals at destinations.
Dispatcher/ Supervisor
Manchester Transmissions
04.2023 - Current
- Supported business growth by successfully managing the integration of additional territories into existing dispatch operations while maintaining service quality levels.
- Analyzed key performance indicators to identify areas for improvement in dispatcher operations, driving continuous process enhancements.
- Managed a team of dispatchers, promoting teamwork, accountability, and high-performance standards.
- Collaborated with other departments to address issues impacting overall operational performance, fostering positive interdepartmental relationships.
- Optimized resource allocation with strategic scheduling of staff shifts based on anticipated call volumes and workload demands.
- Improved customer satisfaction rates with timely and accurate dispatching of service calls and deliveries.
- Developed comprehensive training programs for new hires, ensuring thorough knowledge of company policies and procedures.
Transit Bus Operator
Manchester Transit Authority
08.2022 - Current
- Maintained a clean and functional vehicle, conducting thorough checks before each shift to ensure operational readiness.
School Bus Driver
Manchester Transit Authority
09.2021 - Current
- Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
- Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
Stay at Home Mom
Self
07.2017 - 09.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Education
Licensed Nursing Assistant - Nursing
Hearts And Minds
Derry, NH09.2012
High School Diploma - General Studies
Londonderry High School
Londonderry NH06.2007
Skills
- Dependable and reliable
- Effective communication skills
- Safety-focused
- Safe Driving Practices
- Incident Reporting
- Commercial driving
- Safety equipment usage
- Passenger Management
- Punctuality
- Route Planning
- Drug and alcohol testing
- Transporting Students
- License endorsements
Timeline
School Bus Driver
Merrimack Valley School District
10.2023 - Current
Dispatcher/ Supervisor
Manchester Transmissions
04.2023 - Current
Transit Bus Operator
Manchester Transit Authority
08.2022 - Current
School Bus Driver
Manchester Transit Authority
09.2021 - Current
Stay at Home Mom
Self
07.2017 - 09.2021
Licensed Nursing Assistant - Nursing
Hearts And Minds
High School Diploma - General Studies
Londonderry High School
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