Alicia Saenz
Glendale,AZ
Summary
Experienced project and operations professional with 16+ years in construction-related industries, specializing in project coordination, procurement, scheduling, and contract administration. Skilled in managing multiple projects simultaneously, coordinating across internal teams, vendors, contractors and timely project execution. Strong background in relationship building with a focus on being organized, efficient and successful project outcomes.
Overview
13
13
years of professional experience
Work History
Sales Support
Mountain West Windows and Doors
09.2025 - Current
- Support multiple projects simultaneously by coordinating quotes, contracts, customer accounts & order documentation.
- Review project plans and specifications to prepare accurate window and door estimates for residential and commercial projects.
- Manage customer accounts through Sales Force CRM, ensuring project information, pricing, and documentation remain accurate and up to date.
- Collaborate with cross-functional teams to support project execution and deliver a positive customer experience.
- Build strong relationships with sales representatives by serving as a trusted resource for administrative support, estimating needs, and project- related assistance.
Commercial Engine Project Manager
Empire- Caterpillar
04.2025 - 09.2025
- Managed multiple generator projects from order through completion, ensuring project milestones, budgets, and schedules were successfully maintained.
- Coordinated project timelines, submittals, delivery logistics and start up scheduling while ensuring clear communication among customers, vendors and internal teams.
- Built strong working relationships with internal and external teams to keep projects moving forward and achieve project goals.
Purchasing Manager
The Window and Door store
11.2020 - 12.2024
- Managed the procurement of all contract materials, ensuring products were ordered accurately and delivered according to project schedules.
- Supervised and supported purchasing team providing guidance, training and workload management.
- Oversaw purchasing for Tucson, Az and Las Vegas, NV locations.
- Provided product knowledge training for sales representatives and measure technicians.
- Reviewed project requirements to ensure all necessary HOA approvals, permit documents were obtained prior to ordering.
- Collaborated with production teams to confirm product was ordered correctly and aligned with installation requirements.
- Monitored product pricing, vendor performance and leadtimes providing other management teams with updates to support sales planning, and decision making.
- Built strong relationships with vendors and internal teams to resolve issues and support successful project completion.
Production Assistant
American Vision Windows
06.2013 - 11.2020
- Contract analysis and Contract procurement
- Supported project execution by processing addendums, tracking orders and maintaining project records throughout project life cycle.
- Collaborated with field supervisors, measure technicians and installation teams to verify project readiness and effective communication.
- Created Installation calculations and coordinated installation schedules according to company processes and project timelines.
- Served as primary customer contact providing updates, and managing expectations through project completion.
- Managed reorder requests, service parts and replacement materials while maintaining supporting documentation and tracking resolution.
- Assisted with workforce coordination, including scheduling support for Field supervisor, and onboarding installers and measure technicians.
Education
General Education Diploma -
Fred G. Acosta Job corps
Tucson, AZSkills
- Project Coordination & Management Support
- Procurement and Materials Management
- Scheduling and Logistics Coordination
- Strong Relationship Building with Internal Teams, Vendors and Contractors
- Customer & Client Communication
- Team Collaboration & Cross Functional Support
- Document Control & Project Tracking
- Sales Force CRM Management Software
- Bluebeam Revue Software
- Microsoft Excel, Office & Teams
- Order Management Tracking Systems
Timeline
Sales Support
Mountain West Windows and Doors
09.2025 - Current
Commercial Engine Project Manager
Empire- Caterpillar
04.2025 - 09.2025
Purchasing Manager
The Window and Door store
11.2020 - 12.2024
Production Assistant
American Vision Windows
06.2013 - 11.2020
General Education Diploma -
Fred G. Acosta Job corps
Professional References
- Tiffanie Fox, (480)370-0248
- Victoria Carrasco, (480)431-1070
- Nick Andersen, (719)304-1419