Summary
Overview
Work History
Education
Skills
Certification
Timeline
Receptionist
Alicia Scalici

Alicia Scalici

Fox Lake,IL

Summary

Results-driven Professional with over 20 years of experience in social services, supervision and creating opportunities for those who need one. . Expertise in training, coaching, and identifying individual strengths to help people achieve their highest potential. Demonstrated ability in compliance, record-keeping, case management, and managing staff to reach their highest potential. Adept at building strong relationships with employer partners and guiding individuals toward long-term employability and success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Therapist - Private Practice

11.2022 - Current
  • - Conduct comprehensive client assessments to develop tailored career and life skill enhancement plans. - Provide individualized coaching to empower clients through the development and achievement of SMART goals. - Identify client strengths and create strategies to maximize their potential in both professional and personal spheres. - Maintain accurate and detailed documentation to ensure continuity of care and accountability.

Residential Manager

12.2019 - 02.2023
  • - Directed program operations with a focus on compliance, workforce readiness, and alignment with client needs. - Supervised and coached a team, promoting employee growth and professional development. - Developed strategies to enhance client service delivery, resulting in improved outcomes. - Led crisis management efforts, ensuring compliance with state regulations and fostering resilience among clients. - Managed comprehensive record-keeping practices, ensuring adherence to government and organizational standards.

Autism House Supervisor/Case Manager

12.2019 - 05.2022
  • - Managed staff and caseloads, ensuring compliance with state mandates and high-quality client care. - Coached team members and clients to identify strengths and set achievable goals. - Advocated for client rights while maintaining strict adherence to governmental regulations. - Maintained precise documentation for regulatory committees, ensuring full compliance and accountability.

Relocation Specialist / Team Lead

10.2014 - 11.2018
  • - Coordinated housing solutions for displaced families, negotiating optimal living arrangements. - Trained and mentored team members, fostering a culture of support and high performance. - Worked closely with clients to identify their needs and strengths, providing coaching to help them achieve their goals. - Ensured compliance with all relevant policies and procedures while managing client caseloads and staff responsibilities.

Education

Master of Social Work -

Aurora University
Aurora, IL
05.2022

Bachelor of Science in Family & Child Studies -

Northern Illinois University
DeKalb, IL
05.2014

Skills

  • Training & Coaching
  • Supervisory & Leadership Skills
  • Compliance & Case Management
  • Client Relationship Management
  • Program Management
  • Crisis Management
  • One-on-one sessions
  • Intervention Planning
  • Crisis Intervention
  • Documentation requirements
  • Group therapy coordination
  • Patient documentation
  • Treatment Planning
  • One-on-one support
  • Behavior Modification
  • Family therapy
  • Progress assessment
  • Electronic Charting
  • Building rapport
  • Motivational Interviewing
  • Referral Coordination
  • Community Education
  • Compliance requirements
  • Client Confidentiality
  • Progress Evaluations
  • Group facilitation

Certification

  • Eye Movement Desensitization and Reprocessing (EMDR) Therapy, 2023
  • Licensed Social Worker (LSW), 2022
  • CPR/AED/First Aid, 2023
  • Crisis Prevention Institute (CPI), 2022

Timeline

Therapist - Private Practice

11.2022 - Current

Residential Manager

12.2019 - 02.2023

Autism House Supervisor/Case Manager

12.2019 - 05.2022

Relocation Specialist / Team Lead

10.2014 - 11.2018

Master of Social Work -

Aurora University

Bachelor of Science in Family & Child Studies -

Northern Illinois University
Alicia Scalici