Alicia Segoviano
Woodland,CA
Summary
Dependable expert with proven ability to design health education campaigns and programs to raise awareness of health issues. Experienced in assessing need for health education and developing strategies to promote health and wellness. Skilled in teaching, mentoring and developing relationships with individuals to support health initiatives.
Overview
6
6
years of professional experience
Work History
Health Coach
Communicare+OLE
05.2023 - Current
- Improved client health outcomes by developing personalized wellness plans and tracking progress.
- Enhanced clients'' understanding of various birth control, HIV testing and PREP medication.
- Conducted STI/STD testing and provided proper treatment.
- Collaborated with healthcare providers to create integrated care plans for clients.
Military Police Officer
Army National Guard
09.2017 - 09.2023
- Increased security at military installations by conducting regular patrols and monitoring surveillance equipment.
- Enhanced situational awareness during emergency situations through effective communication with fellow officers and command staff.
- Maintained strict adherence to military law enforcement standards, resulting in a safe environment for personnel and civilians.
- Managed traffic control operations, ensuring efficient flow of vehicles and reducing congestion on base.
Medical Assistant
Communicare+OLE
06.2022 - 04.2023
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Front Desk Receptionist
Carlton Senior Living
03.2022 - 07.2022
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Streamlined office operations for improved productivity with effective organization and communication skills.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Customer Service Representative
Telus International Voxpro
03.2021 - 12.2021
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Streamlined call center processes for improved efficiency and reduced wait times.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
Certificate Certified Medical Assistant - Healthcare
Carrington College California - Sacramento
Sacramento, CA07.2022
Skills
- Motivational Interviewing
- Abiding by Safety Protocols
- Organizational Skills
- Training Coordination
- Developing Educational Materials
Languages
Spanish
Full Professional
Timeline
Health Coach
Communicare+OLE
05.2023 - Current
Medical Assistant
Communicare+OLE
06.2022 - 04.2023
Front Desk Receptionist
Carlton Senior Living
03.2022 - 07.2022
Customer Service Representative
Telus International Voxpro
03.2021 - 12.2021
Military Police Officer
Army National Guard
09.2017 - 09.2023
Certificate Certified Medical Assistant - Healthcare
Carrington College California - Sacramento
Similar Profiles
Lizbeth Ramirez RamirezLizbeth Ramirez Ramirez
Medical Assistant at CommuniCare+OleMedical Assistant at CommuniCare+Ole
Gabrielle EspinosaGabrielle Espinosa
Welcome Baby Medical Outreach Liaison at Communicare Ole HealthWelcome Baby Medical Outreach Liaison at Communicare Ole Health
Luz FloresLuz Flores
Patient Access Representative at Communicare OlePatient Access Representative at Communicare Ole