Alicia Shelton
St. Ann,US
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
20
20
years of professional experience
Work History
Store Manager
Party City
Ellisville, MO
09.2007 - 12.2024
- Hired staff members who brought talent, enthusiasm, and experience to an already talented team of Team Members by recruiting, interviewing, and hiring them
- Rotated stock to ensure that it had the best appeal and that shrinkage was kept to a minimum
- Talked to customers and interacted with them to create positive shopping experiences and effectively resolved issues tom increase revenue
- Maintain the store's setup and daily operations through schedule optimization and delegation
- In charge of the store's start-up daily operations, which included staffing, scheduling and training, compliance, inventory control, and financial functions
- All store and staff issues, financial goals, and sales were reported to the district manager.
Store Manager
Jack in the box
Overland, MO
01.2005 - 05.2011
- Cash Handling
- Food and Product Inventory Orders
- Hiring Staff and Employee Scheduling
- Customer Engaging.
Skills
- Operations
- Work Planning and Prioritization
- Opening and closing procedures
- Store operations
- Cash Management
- Bank and Safe Deposits
- Order Management
- Leading Staff Meetings
- Customer Service Management
- Policies and Procedures
- Team Building and Leadership
- Employee Training
- Shift Scheduling
- Performance Reviews
Timeline
Store Manager
Party City
09.2007 - 12.2024
Store Manager
Jack in the box
01.2005 - 05.2011