Alicia Simmons
Whitsett,NC
Summary
Driven-professional with small business experience and entrepreneurial endeavors through innovative leadership, with identification of new business opportunities. Recognized as an effective leader with excellent interpersonal and communication abilities. Work well in diverse team settings, handling multiple tasks to meet important deadlines. Positive Business Owner with more than 8 years of expertise.
Overview
18
18
years of professional experience
Work History
Business Owner
Lounged Out Boiutique
Mount Airy, NC
08.2022 - Current
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Kept records for production, inventory, income and expenses.
- Interviewed, trained and supervised employees.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Created and implemented marketing and advertising strategies to support revenue goals and promote strategic growth.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Set pricing structures according to market analytics and emerging trends.
Business Owner
So Sophisticated Boutique
Greensboro, NC
08.2015 - Current
- Planned created and executed women’s fashion clothing store from idea to opening - Manage all functions of store operations - Pick out and order engaging merchandise that increases sales - Establish close ties with customers to ensure repeat business
- Promoted business on social media platforms to maximize brand identity and generate revenue.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Interviewed, trained and supervised employees.
- Analyzed financial statements and trends to manage cash flow and make business decisions.
- Determined pricing for products or services based on costs and competition.
- Directed implementation of strategic business plans to achieve goals and objectives.
Substitute Teacher
Guilford County School System
Greensboro, NC
05.2007 - Current
- Assist primary teacher with coordination of daily activities and lesson plans
- Hands on experience with small and large classes and within various age groups
- Improve overall class conduct and encourage individual and group participation
- Make sure students complete all work in a timely and accurate manner.
- Enforced classroom routines to keep students on schedule and operating at consistent level.
- Implemented lesson plans assigned by classroom teacher to educate students about key concepts.
- Provided notes and reports on school day activities to primary teacher.
- Established and enforced rules for behavior and procedures to maintain order among students.
- Followed lesson plans provided by classroom teacher to facilitate appropriate learning experience for students.
Assistant General Manager
World Of Beer
Greensboro , NC
11.2022 - 07.2024
- Analyzed financial data and prepared reports for senior management.
- Maintained accurate records of employee attendance, payroll information, sales figures.
- Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.
- Managed team schedules, delegations, and performance evaluations to optimize productivity.
- Identified opportunities for cost savings and operational efficiency improvements.
- Ensured that customer service standards were met or exceeded at all times.
- Prepared weekly schedules for staff members based on their availability.
- Handled customer complaints and inquiries, ensuring high levels of satisfaction.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Analyzed sales data to identify trends and opportunities for growth.
Dispatcher
Self-employeed
Greensboro, NC
04.2022 - 10.2023
- Monitored dispatch board and adjusted call priorities regularly based on caller needs.
- Tracked changes in computer system to keep records current and accurate.
- Kept detailed and updated records of calls in physical and electronic databases.
- Reviewed routes, daily traffic and weather conditions to adjust plans, meeting daily requirements and service needs.
- Answered customer requests with information about product availability, shipping information and status updates.
- Alerted personnel of road and weather hazards to minimize accidents and delays.
- Monitored changes in delivery schedule and communicated changes to customers.
- Scheduled loads according to priority and available equipment.
Education
MBA - Public Administration
Strayer University
Washington, DC10.2022
Master’s - Business Administration, Human Resources
Strayer University
12.2016
Bachelor of Science - Business Management
North Carolina Agricultural & Technical State University
12.2006
Skills
- INTERPERSONAL
- Organizational, Oral and Written, Strategic Planning, Analytical, Good Communication Skills,
- Work well with others, Easily adaptable to environment/surroundings
- Word, Excel, Power Point, Blackboard
- Business Leadership
- Department Oversight
- Customer Service Management
- Recruitment and Hiring
- Strategic Decision-Making
- Business Planning
- New Business Development
- Verbal and Written Communication
- Relationship Building
- Issue Resolution
- Work Planning and Prioritization
- Administrative Management
- Goal Setting
- Team Leadership
Timeline
Assistant General Manager
World Of Beer
11.2022 - 07.2024
Business Owner
Lounged Out Boiutique
08.2022 - Current
Dispatcher
Self-employeed
04.2022 - 10.2023
Business Owner
So Sophisticated Boutique
08.2015 - Current
Substitute Teacher
Guilford County School System
05.2007 - Current
MBA - Public Administration
Strayer University
Master’s - Business Administration, Human Resources
Strayer University
Bachelor of Science - Business Management
North Carolina Agricultural & Technical State University