Alicia Smith
Apopka,FL
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth.
Overview
9
9
years of professional experience
Work History
Director of Career Services
Palm Beach Academy of Health & Beauty
Lake Park , FL
08.2020 - Current
- Directed, coordinated and evaluated activities of support staff within departments.
- Maintained institutional solvency with current, accurate and fully compliant financial records.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Improved operations by working with team members and customers to find solutions.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Demonstrated leadership by making improvements to work processes and helping to train others.
Business Owner/Operator
Palm Beach Spa Medics
Riviera Beach, FL
06.2015 - Current
- Made financial and logistics decisions in best interest of company.
- Took care of escalated customer concerns to increase satisfaction.
- Managed operations budgeting, accounts payable and accounts receivable and payroll.
- Kept up-to-date on regulatory changes affecting business operations.
- Reconciled daily sales, prepared bank deposits and assessed financial transaction reports.
- Interviewed, trained and supervised employees.
Medical & Beauty Instructor
Palm Beach Academy of Health and Beauty
Lake Park, FL
07.2015 - 08.2020
- Established objectives for lessons, modules and projects.
- Observed and evaluated student performance and development and provided appropriate feedback on work.
- Recorded daily attendance to maintain accurate and complete records.
- Developed curriculum to support distance education and hybrid courses.
Education
Associate of Arts - Business Administration And Management
National American University - Rapid City
Rapid City, SD08.2023
Registered Nurse
Nursing Assistant Training Academy
West Palm Beach, FL05.1997
Skills
- Planning and coordination
- Conflict resolution
- Problem resolution
- Supervision & leadership
- Good work ethic
- Relationship building
- Reliable & trustworthy
Timeline
Director of Career Services
Palm Beach Academy of Health & Beauty
08.2020 - Current
Medical & Beauty Instructor
Palm Beach Academy of Health and Beauty
07.2015 - 08.2020
Business Owner/Operator
Palm Beach Spa Medics
06.2015 - Current
Associate of Arts - Business Administration And Management
National American University - Rapid City
Registered Nurse
Nursing Assistant Training Academy
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