Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Alicia Smith

Millington,TN

Summary

Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Experienced Inbound Receiver with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success. Dependable worker skilled in loading and unloading parcels and pallets and staging with organization and efficiency. Proven history of processing large loads with zero incident rate or damage. Committed to safety and superior performance illustrated over one year in fast pace industry roles. Eager to fulfill cargo unloading role within dynamic team. Resourceful counseling professional with experience in providing individual and group support to help clients suffering from substance abuse issues. Skilled in developing and implementing treatment plans, conducting assessments and providing referrals to external resources. Committed to advocating for client rights and helping build positive coping skills.

Overview

2
2
years of professional experience

Work History

Team Member

Buger King
10.2023 - 12.2023
  • Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
  • Boosted overall productivity by identifying areas for improvement and developing targeted strategies.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.

Inbound Receiver

Target
06.2022 - 10.2022
  • Enhanced inventory accuracy by diligently receiving, counting, and verifying inbound shipments.
  • Streamlined warehouse operations for efficiency by organizing and distributing received items.
  • Ensured timely delivery of products to customers by accurately processing inbound receipts within established deadlines.
  • Reduced discrepancies in inventory by promptly identifying and reporting damaged or missing items upon receipt.
  • Collaborated with team members to unload trucks, expedite the receiving process, and minimize delays.
  • Maintained a safe work environment by adhering to safety guidelines and properly operating equipment during the receiving process.
  • Improved communication between departments by providing accurate updates on inbound shipment statuses and expected arrival times.
  • Assisted in the implementation of a new warehouse management system, resulting in increased productivity and reduced errors in the receiving process.

Unloader

UPS
04.2022 - 06.2022
  • Improved unloading efficiency by implementing a streamlined organizational system for incoming shipments.
  • Reduced manual labor required for unloading tasks by utilizing appropriate equipment, such as pallet jacks and forklifts.
  • Enhanced workplace safety by adhering to company protocols and maintaining a clean, hazard-free work environment during the unloading process.
  • Collaborated with team members to complete unloading tasks in a timely manner, ensuring deadlines were met consistently.
  • Assisted in training new unloaders on proper techniques and procedures, fostering an atmosphere of teamwork and continuous improvement.
  • Maintained clear communication with warehouse supervisors regarding shipment arrivals, delays, or issues encountered during the unloading process.
  • Expedited order fulfillment by quickly sorting unloaded goods into designated storage areas within the warehouse facility.
  • Facilitated accurate inventory management by accurately recording incoming shipment details and reporting discrepancies promptly.
  • Handled packages with care while transporting from truck to loading dock.
  • Loaded packages onto pallets and into staging areas as directed.
  • Unloaded packages with care and placed in proper staging area.
  • Operated pallet jacks and forklifts to aid in safe transport of heavy items.
  • Handled hazardous materials with care by following relevant safety guidelines to avoid environmental hazards.

Education

Certificate - Computerized Office Assistant

Career Colleges of America - South Gate
Topanga, CA
05.2011

Associate of Arts - Drug And Alcohol Abuse Counseling

ICDC College - Huntington Park
Huntington Park, CA
07.2010

Skills

  • Customer Service
  • Workplace Safety
  • Cash Handling
  • Cleaning
  • Shipping and receiving
  • Loading and unloading
  • Warehouse Operations
  • Maintaining equipment
  • Heavy Machinery Operation
  • Inventory Sorting
  • Shipment Preparation
  • Motivational Interviewing
  • Individual Counseling
  • Intervention Planning
  • Patient confidentiality
  • Client Advocacy
  • Behavior Modification
  • Family therapy
  • Clinical Documentation
  • Social Perceptiveness
  • Professional boundaries
  • Referral Networking
  • Addiction Recovery Support
  • Empathy Development
  • Anger Management
  • Relapse Prevention
  • Multicultural Competence
  • Co-occurring Disorders Treatment
  • Family Counseling

Languages

Spanish
Native or Bilingual

Timeline

Team Member

Buger King
10.2023 - 12.2023

Inbound Receiver

Target
06.2022 - 10.2022

Unloader

UPS
04.2022 - 06.2022

Certificate - Computerized Office Assistant

Career Colleges of America - South Gate

Associate of Arts - Drug And Alcohol Abuse Counseling

ICDC College - Huntington Park
Alicia Smith