Alicia Smith
Self-employeed
COLUMBUS,OH
2027
years of professional experience
Customer-focused professional with a Bachelor's degree in Digital Filmmaking and Psychology, experienced in delivering outstanding service and resolving conflicts in fast-paced environments. Expertise in investigating concerns, documenting information, and managing multiple priorities while ensuring professionalism and confidentiality.
Work History
Recreation & Parks Aide
3 Years- Provide exceptional customer service to participants, parents, and community members.
- Investigate participant concerns and resolve conflicts while ensuring compliance with department policies and safety procedures.
- Maintain accurate attendance records, incident reports, and daily documentation.
- Communicate effectively with families, coworkers, supervisors, and community partners.
- Manage multiple priorities while meeting deadlines in a fast-paced environment.
- Exercise sound judgment when responding to incidents and participant concerns.
- Build positive relationships through professionalism and empathy.
Creative Project Coordinator (Freelance)
- Managed multiple client projects while meeting deadlines.
- Consulted with clients to identify project goals and deliver tailored solutions.
- Maintained organized project files, timelines, and communication records.
- Adapted quickly to changing client needs while delivering high-quality work.
- Worked independently while balancing competing priorities.
Machine Operator
8 Months- Maintained quality standards through careful inspections and attention to detail.
- Followed standardized procedures while meeting production goals.
- Worked efficiently in a fast-paced manufacturing environment.
Site Coordinator
5 Months- Built positive relationships with youth, parents, and community members.
- Resolved concerns while maintaining a safe and supportive environment.
- Organized activities and coordinated daily program operations.
UPS Integrity Specialist
10 Months- Managed multiple priorities while meeting daily productivity expectations.
- Investigated and resolved shipping and inventory discrepancies.
- Collaborated with team members to improve workflow efficiency and accuracy.
Education
Bachelor of Science - Digital Communications And Media
- Chi Alpha Member
- Intramural Basketball Member
Skills
Microsoft Word
Excel
Outlook
Google Docs
Google Sheets
Google Drive
Adobe Premiere Pro
Adobe Photoshop
Zoom
Microsoft Teams
Google Meet
Timeline
Recreation & Parks Aide
City of Columbus
08.2023 - CurrentRead More
Machine Operator
Rogue Fitness
10.2022 - 06.2023Read More
Site Coordinator
Roca Accel (Non-Profit)
01.2020 - 06.2020Read More
UPS Integrity Specialist
Best Lighting
08.2017 - 06.2018Read More
Creative Project Coordinator (Freelance)
Self-employeed
2021 - CurrentRead More
University of Central Arkansas
Bachelor of Science from Digital Communications And Media
Read More