Clinical Support Professional with extensive experience at Watertown Regional Medical Center. Proven ability to enhance patient care through effective clinical strategies and mentoring. Skilled in clinical decision support and maintaining patient records, while fostering strong relationships with healthcare teams to ensure optimal care delivery. Committed to continuous education and quality improvement. I'm very passionate about my job and about every person I come across. I wear my heart on my sleeve at tall times. If I can't figure it out, I will ask whomever to get the right answer.
Overview
4
4
years of professional experience
Work History
Clinical Support
Watertown Regional Medical Center
Watertown, WI
01.2024 - Current
Provided clinical support to fellow nurses through mentoring junior staff members, sharing knowledge on best practices for emergency care delivery.
Trained new clinical support staff members to ensure consistent delivery of high-quality patient care across the team.
Served as the primary point of contact for clinical support issues, providing guidance and assistance to both patients and team members in need.
Provided clinical support during emergencies, stabilizing patients and initiating appropriate interventions.
Enhanced patient care by implementing effective clinical support strategies and streamlining processes.
Enhanced patient care by providing timely and accurate clinical support to medical staff.
Enhanced patient care by effectively managing clinical support staff and streamlining daily operations.
Built relationships, gained alignment for clinical support and articulated questions to receive appropriate level of support from superiors and peers.
Actively participated in continuing education opportunities to stay current on best practices within the scope of clinical support roles, thereby enhancing quality of care provided at the practice level.
Med Surg Tech
Watertown Regional Medical Center
Watertown, WI
01.2024 - 08.2025
Maintained and calibrated medical equipment to ensure optimal functionality.
Collaborated with healthcare teams to streamline workflow processes.
Trained new technicians on equipment handling and safety protocols.
Conducted quality assurance checks to uphold patient safety standards.
Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
Worked with Patients from them just being hospitalized for not feeling good to Patients having surgery and taking care of them post surgery.
Certified Nursing Assistant
Marshfield Medical Center
Beaver Dam, WI
06.2022 - 03.2024
Assisted patients with daily living activities, enhancing comfort and dignity.
Monitored vital signs and reported changes to nursing staff for timely interventions.
Administered medications as prescribed, ensuring compliance with safety protocols.
Trained new staff on patient care procedures and best practices for efficiency.
Kept my patients safe and well (Dementia Facility)
Cooked, cleaned, made food,handed out meds to my patients, and did laundry for my residents
Education
No Degree - Business Administration
Madison Business College
Madison, WI
High School Diploma -
Beaver Dam High School
Beaver Dam, WI
06-1997
Skills
Clinical support
Rooming-in support
Clinical Research Conduct
Clinical decision support
Prepping Charts
Maintaining patients records
Helping the staff around me (including Nurses, Doctors)
Making sure that I assist with patient care, accurate, and clinical competent of care to patients and families
Clinical Assistant / Healthcare Support at North Suburban Pain and Spine CenterClinical Assistant / Healthcare Support at North Suburban Pain and Spine Center