Alicia Tavarez
Weston,FL
Summary
Highly effective and organized professional, seeking a position where I can utilize my enthusiasm and strong work ethics.
Thorough Accounts Payable Associate with many years' experience in finance and accounting. Adept at paying invoices on time, accurately logging expenses, and invoices and collecting and posting payments. Excellent computer skills to use various accounting software programs without instruction.
Reliable Accounts Payable/Receivable Associate with background in managing financial documentation, processing payments, and reconciling accounts. Strengths include sharp problem-solving skills and ability to maintain high levels of accuracy. Known for improving efficiency of accounting operations through effective organization and development of streamlined procedures.
Highly skilled Accounts Payable Coordinator with comprehensive experience in managing vendor payments and processes, invoice processing, and implementing financial policies. Strengths include strong analytical skills, expertise in financial software programs, and ability to troubleshoot complex accounting issues. Previous roles demonstrated significant impact by improving efficiency, reducing errors, and optimizing the accounts payable process.
Overview
21
21
years of professional experience
Work History
Accounts Payable
Daily Management Inc.
Weston, FL
01.2023 - Current
- Managing accounts payable using accounting software and other programs
- Handling accounts payable for separate entities and vendors
- Analyzing workflow processes
- Establishing and maintaining relationships with new and existing vendors
- Ensuring bills and payroll are paid in a timely manner and accurate manner while adhering to departmental procedures
- Processing due invoices for payments
- Processing transactions and performing accounting duties such as account maintenance, recording entries and reconciling books of accounts
- Preparing new vendors and credit applications
- Prepare and pay commissions to different entities
- Prepare ACH and Wire transfers for payments
- Prepare previous accounting period to the new accounting period
Accounts Receivable
Sonesta Miami Airport Hotel
Miami, FL
01.2021 - 01.2023
- Posts customer payments by recording cash, check, and credit card transactions
- Tracks revenues by verifying and entering transactions Billed and collected over $4.67 M
- Updates receivable by totaling unpaid invoices
- Maintains records for invoices, debits, and credits
- Verifies validity of account discrepancies by obtaining and investigating information from sales, trade promotions, and customer service
- Resolves valid or authorized deductions by entering adjusting entries
- Resolves collections by examining customer payment plans, payment history, and credit lines
- Summarizes receivables by maintaining invoice accounts
- Protects the organization's value by keeping information confidential
- Accomplishes accounting and organization mission by completing related results as needed
- Manage account balances to discover outstanding debts or other inconsistencies
- Collect all information needed to calculate bills receivable
- Check the data input in the accounting system to ensure accuracy of final bill
- Issue invoices and bills and sent them to customers through various channels
- Receive payments through various methods
- Send reminders for payments and contact customers when assigned
- Update accounting records with new payments, balances, customer information etc
- Answer questions from customers regarding bills
- Report on activity to upper management
- Dual Account payable position
Reservation Supervisor
Crowne Plaza Miami Airport Hotel/ IHG
Miami, FL
01.2019 - 01.2020
- Assist the Manager to supervise and manage all aspects of the Reservations Department
- Provide feedback to management regarding both positive and negative issues impacting department performance
- Create and manage blocks inventory for groups, business travelers and leisure groups
- Performs and understands all aspects of the Front Desk duties
- Manage the issuing of stop sell dates to assist with inventory control and balancing inventory
- Review and account for all group booking recaps
- Assist Sales Manager in daily / weekly / monthly reporting, weekly Yield / Forecast meetings
- Work with Front Desk Department to monitor all reservations
- Inform guests of rules and regulations regarding qualifying rates, cancelation policies, restrictions
- Monitor reservation levels and inform managers of current/future occupancy rates
Accounts Payable Specialist/ General Cashier
Crowne Plaza Miami Airport Hotel/ IHG
Miami, FL
01.2017 - 01.2019
- Audit and reconcile due backs, petty cash, overage/shortage from all Departments
- Prepare and reconcile house charges
- Make daily cash/check deposits to the bank - report and research any discrepancies that may arise
- Prepare and send night audit report for managers' review
- Balance cash
- Responsible for conducting monthly bank audits and keeping safe balanced daily
- Review daily postings of charges and resolve any discrepancies
- Reconcile Food & Beverage gratuities for payroll
- Organize, code and prepare invoices to be processed for payment
Guest Service Agent
Crowne Plaza Miami Airport Hotel/ IHG
Miami, FL
01.2017 - 12.2017
- Welcome guest in a friendly and professional manner
- Register guest, issue keys, provide information on hotel service, room location and amenities
- Answer phones in prompt and courteous manner
- Up-sell rooms where possible to maximize hotel revenue
- Accurately process all cash and credit card transactions in accordance with established procedures
- Assist guests with reservations, cancellations, revision and information updates on changes
- Pre-block room for upcoming groups, and individual reservations
- Promote teamwork and quality service through daily communication and coordination with other departments
- Prepare sign-in sheets and pre-block rooms for airlines crew and pilots
- Welcome and recognize our IHG Members with our latest offers and enroll new guests
- Review traces and special request
- Change room discrepancy and update due-outs reservations
Bookkeeper/Store Management Suite Operator
Neighbors Food Market
Sunrise, FL
01.2012 - 01.2017
- In-store price management
- Activation and re-installment of promotions
- Invoice processing and payment
- Prepare bank deposits by tracking and counting cash drawers and checking sales records
- Products margin and movements
- Prepare weekly and monthly sales and promotions
Paraprofessional/Teacher Assistant
NYC DOE P9 @ Samantha Smith 182 Elementary School
Jamaica, NY
01.2010 - 01.2012
- Small group instruction as outlined by the teacher
- Helping students stay on task with their daily academics
- Guiding and assisting students in small group instruction settings with class routines and in transitioning from one activity to the next
- Collecting data documenting and authoring daily report information concerning student behavior
Guest Service Agent/Lead Agent
Blakely New York Hotel
New York, NY
01.2004 - 01.2012
- Welcome guest in a friendly and professional manner
- Provide information on hotel service and amenities, room location
- Post charges to guest accounts, post house charges, minibar charges to room or city ledger accounts and balance daily financial transactions
- Resolve guest issues and specific requests
- Assist manager with any delegated tasks and special projects
- Pre-block rooms for group reservations and assist sales in upcoming groups
- Assist Sales in repeat groups and new groups reservations
- Train new front office staff and interns
- Assist to book reservations, cancellations, and any special requests before and upon arrival
Education
B.A. - Hospitality Management
New York City College of Technology
06.2004
A.S. - Travel and Tourism
LaGuardia Community College
12.2000
Skills
- Managing instructional equipment
- Ability to work under pressure
- Strong logical skills
- Mindfulness
- Adaptive learner
- Adept at using Microsoft Excel
- Adept at using Microsoft Word
- Adept at using Microsoft Outlook
- Visual SMS
- SMS Host Character
- Store Management Suite (SMS)
- Yardi Voyager Invoice System
- Opera Property Management System (PMS)
- IMS Billing Aspect
- Coupa Supplier Portal System
- Sage 500 ERP Citrix
References
REFERENCES AND SUPPORTING DOCUMENTS WILL BE FURNISHED IF REQUIRED
Areas Of Knowledge
- Visual SMS and SMS Host Character (Hospitality Management)
- Microsoft Office Word, Excel, PowerPoint, and Smart Board
- Store Management Suite (SMS)
- Yardi Voyager Invoice System
- Opera Property Management Hospitality System PMS (Hospitality Management)
- IMS (Royal Caribbean Group System) Billing Aspect
- Coupa Supplier Portal System (American Airlines) Billing Aspect
- Sage 500 ERP Citrix
Timeline
Accounts Payable
Daily Management Inc.
01.2023 - Current
Accounts Receivable
Sonesta Miami Airport Hotel
01.2021 - 01.2023
Reservation Supervisor
Crowne Plaza Miami Airport Hotel/ IHG
01.2019 - 01.2020
Accounts Payable Specialist/ General Cashier
Crowne Plaza Miami Airport Hotel/ IHG
01.2017 - 01.2019
Guest Service Agent
Crowne Plaza Miami Airport Hotel/ IHG
01.2017 - 12.2017
Bookkeeper/Store Management Suite Operator
Neighbors Food Market
01.2012 - 01.2017
Paraprofessional/Teacher Assistant
NYC DOE P9 @ Samantha Smith 182 Elementary School
01.2010 - 01.2012
Guest Service Agent/Lead Agent
Blakely New York Hotel
01.2004 - 01.2012
B.A. - Hospitality Management
New York City College of Technology
A.S. - Travel and Tourism
LaGuardia Community College