ALICIA THOMAS
Plano,TX
Summary
Hardworking and dedicated individual with strong customer service skills and a desire to excel in a dynamic and fast-paced environment. Skilled in handling a high volume of customer inquiries and resolving customer complaints. Proven ability to work effectively in a fast-paced environment.
Overview
3
3
years of professional experience
Work History
Lab Assistant
Texas Oncology
Dallas
05.2024 - Current
- Collaborated with team members to streamline workflow processes, improving overall lab efficiency.
- Trained new staff on laboratory techniques and safety measures, fostering a culture of compliance.
- Managed specimen sample handling, receiving, storage and inventory.
Jell-O Shot Girl
Junk Punch
Fort Worth, TX
06.2023 - 04.2024
- Provided excellent customer service by engaging patrons and promoting drink specials.
- Managed inventory of shot supplies, ensuring availability and minimizing waste.
- Assisted in organizing promotional events to enhance brand visibility and customer engagement.
Server
Reservoir bar and grill
Fort worth, tx
05.2023 - 04.2024
- Upholding a clean work environment that adheres to food regulation standards.
- Familiarizing guests with menu items and daily specials.
- Delivered exceptional customer experiences by addressing complaints and concerns promptly.
- Assisted in providing bottle service by presenting drink options and fulfilling customer orders. Fostered connections with patrons to enhance their experience.
Education
High School Diploma -
Phlebotomy USA
Fort worth, tx01.2023
High school diploma -
Richardson high school
Richardson, tx01.2019
Skills
Customer Service
Patient care
Office software proficiency
Calm under pressure
Flexible
Great communication
Ability to life 50 pounds
Timeline
Lab Assistant
Texas Oncology
05.2024 - Current
Jell-O Shot Girl
Junk Punch
06.2023 - 04.2024
Server
Reservoir bar and grill
05.2023 - 04.2024
High School Diploma -
Phlebotomy USA
High school diploma -
Richardson high school