Alivia Parker
Reno
Summary
Caring and dependable healthcare professional with experience supporting patients and healthcare teams in fast-paced environments. Demonstrates empathy, strong communication skills, and a commitment to delivering compassionate, high-quality patient care. Adaptable, team-oriented, and dedicated to ensuring positive patient experiences and outcomes.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Lab Assistant
Tahoe Forest Hospital
Truckee, CA
11.2024 - Current
- Led patient interactions to ensure comfort and understanding during blood collection procedures.
- Maintained laboratory equipment, prioritizing safety and compliance with protocols.
- Collaborated with healthcare teams to enhance overall patient care strategies.
- Trained new staff on laboratory procedures and safety standards, fostering team development.
- Enhanced patient experience through compassionate care and communication during blood draw procedures.
- Maintained patient confidentiality and adhered to HIPPA, safety, and quality assurance requirements.
- Processed and prepared patient specimens for laboratory testing.
- Processed blood, urine, and other clinical specimens according to laboratory procedures and quality standards.
Aquatics Supervisor
Six Flags Hurricane Harbor
Concord, CA
03.2024 - 08.2024
- Developed and implemented safety policies and procedures for the aquatic facility.
- Organized and led in-service trainings on water safety topics such as CPR and AED certification courses.
- Monitored and evaluated staff performance, providing feedback to ensure compliance with lifeguard regulations.
- Managed inventory levels of supplies such as chemicals, first aid kits and rescue tubes.
- Analyzed operational data to identify trends that could lead to improved efficiency or cost savings.
- Established positive relationships with vendors who provided services related to the aquatic facility.
- Ensured the safety of patrons by enforcing pool rules and responding promptly to emergency situations.
Phlebotomy Practical Training
Contra Costa Community Outreach Clinic and Laboratory
Antioch, CA
08.2023 - 10.2023
- Maintained cleanliness standards in the lab by sterilizing equipment regularly.
- Educated patients on proper methods of providing a sample for testing purposes.
- Kept up-to-date with current trends in phlebotomy techniques and procedures.
- Organized work area efficiently to ensure smooth workflow during peak hours.
- Processed incoming orders for lab tests in accordance with hospital protocol.
- Adhered to HIPAA regulations while maintaining confidentiality of patient information.
- Collected blood samples in a safe and sanitary manner according to established procedures.
- Processed specimens to ensure accurate results.
- Ensured that equipment was properly maintained and sterilized between uses.
- Followed safety protocols while handling hazardous materials such as bio-hazardous waste or chemicals used in phlebotomy techniques.
- Performed venipuncture and skin puncture on patients of all ages.
- Verified patient identification prior to collection of specimens using two forms of ID verification.
- Maintained records of specimens taken, test results, or other pertinent information in an organized fashion.
- Labeled specimen containers with patient information accurately and legibly.
- Prepared blood-collecting equipment to draw blood and safely store and transport samples.
- Counseled patients to ease fears, explain procedures, and enhance cooperation during blood draws.
Medical Assisting Externship
Back on Track
Brentwood, CA
07.2023 - 08.2023
- Prepared treatment rooms prior to patient arrivals by cleaning surfaces, stocking supplies and ensuring all safety protocols are followed.
- Maintained accurate records of patient progress, including vital signs, range-of-motion measurements and other relevant information.
- Performed administrative tasks such as scheduling appointments, answering phones and maintaining patient files.
- Helped maintain a safe environment for both staff members and patients by following infection control policies.
- Provided massage therapy to patients under the supervision of a licensed physical therapist.
- Administered injections and immunizations per protocol.
- Collected specimens for laboratory testing.
- Conducted routine screening tests including vision acuity, hearing tests, EKGs.
- Answered telephones and responded to inquiries from patients regarding their healthcare needs.
- Greeted patients upon arrival at office or clinic; verified insurance information prior to visit.
- Prepared exam rooms for patient visits by stocking supplies and ensuring cleanliness.
- Performed vital signs, such as blood pressure and temperature, on patients.
Food Runner/Take-out/Server
BJ's Brewhouse Restaurant
Brentwood, CA
09.2021 - 07.2023
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Stayed informed about daily specials, new menu items, promotions.
- Followed health safety guidelines when preparing and serving food products.
- Accurately recorded orders on cash register and point-of-sale system.
- Assisted in training new servers.
- Maintained records of transactions made during shift as required by law or company policy.
- Placed customer orders with kitchen staff in a timely manner to ensure prompt delivery.
- Stocked shelves with necessary supplies such as paper products, napkins, cups and lids.
- Adhered to health department regulations regarding proper storage, labeling, rotation and temperature control of all food items.
- Received payment for take-out orders and processed credit card transactions correctly.
- Assisted other servers in setting up catering trays for large parties or events.
- Maintained cleanliness of lobby area including wiping down tables, chairs and counters.
- Performed cashier duties such as taking payments, counting money, and making change.
- Checked identification for alcohol purchases prior to completing transaction.
- Inspected food presentation prior to bagging to ensure it met quality standards.
Lifeguard
Six Flags Hurricane Harbor
Concord, CA
05.2021 - 08.2021
- Performed regular cleaning and maintenance of pool equipment.
- Maintained constant surveillance of patrons in the swimming area at all times.
- Monitored swimmers to ensure safety in the pool area.
- Responded quickly to medical emergencies in the pool area.
- Performed emergency rescues when necessary.
- Reported any unsafe conditions or suspicious activity to management immediately.
- Assisted with orientation sessions for new lifeguards in training.
- Provided assistance to swimmers of varying skill levels.
- Communicated regularly with supervisors regarding any issues that arose during shifts.
- Prepared detailed incident reports following accidents or other incidents.
- Patrolled beach or pool areas on foot and in towers to monitor activities of swimmers and surfers.
- Kept equipment in good working order with frequent inspections and minor repairs.
- Utilized effective problem-solving skills when addressing conflicts between guests or staff members.
- Conducted regular drills to practice emergency response scenarios with lifeguard team members.
- Monitored swimmers, enforcing rules and regulations while providing assistance when needed.
Cashier/Line Cook
Chipotle
Brentwood, CA
11.2019 - 05.2021
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Organized promotional displays or arrange merchandise on counters or tables to promote sales.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer inquiries regarding store policies and procedures.
- Resolved customer complaints professionally in accordance with company policy.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Inspected ingredients for freshness prior to use in order to maintain quality standards.
- Followed established sanitation guidelines during food preparation and storage processes.
- Assisted in training new employees on proper food preparation techniques and kitchen safety protocols.
- Prepared and cooked food items according to standard recipes and menu specifications, using various kitchen equipment.
- Responded quickly and efficiently to customer requests or complaints regarding food quality or service issues.
Education
Phlebotomy CPT1 -
Contra Costa Medical Career College, Inc.
Antioch, CA10-2023
Clinical Medical Assisting Certificate -
Contra Costa Medical Career College
Antioch, CA08-2023
Associate of Arts - Math and Science
Los Medanos Community College
Pittsburg, CA05-2023
High School Diploma -
Freedom High School
Oakley, CASkills
- Basic typing and computer skills
- Team building
- Time Management
- Conflict Resolution
- Analytical Skills
- Excellent Communication
- Multitasking
- Professionalism
- Adaptability
- Customer Service
- Self Motivation
- Payment Collection
- Sales expertise
- Customer service excellence
- BLS Certified/First Aid training
- Vitals
- HIPAA/OSHA guidelines
- EKG
- Medical charting/records
- Medical Terminology
- Injections (IM, ID, SC)
- Venipuncture/dermal puncture
- Urinalysis
- Minor office surgery/medical asepsis
- Wound care/bandaging
- Pediatric exams (head circumference, height/weight, length)
- Blood collection
- Paperwork Processing
- Venipuncture Expertise
- Specimen processing
- Lab inventory management
Accomplishments
Successfully processed and managed laboratory specimens with accuracy while maintaining compliance with safety, quality, and confidentiality standards. Recognized for strong teamwork, effective communication, and the ability to adapt in fast-paced healthcare environments. Dedicated to providing exceptional patient support, promoting patient comfort and dignity, and contributing to positive healthcare outcomes through reliable, patient-centered service.
Certification
- CPT1
- Clinical Medical Assisting Certification
- BLS/First Aid and AED Certification
Languages
English
Professional
Timeline
Lab Assistant
Tahoe Forest Hospital
11.2024 - Current
Aquatics Supervisor
Six Flags Hurricane Harbor
03.2024 - 08.2024
Phlebotomy Practical Training
Contra Costa Community Outreach Clinic and Laboratory
08.2023 - 10.2023
Medical Assisting Externship
Back on Track
07.2023 - 08.2023
Food Runner/Take-out/Server
BJ's Brewhouse Restaurant
09.2021 - 07.2023
Lifeguard
Six Flags Hurricane Harbor
05.2021 - 08.2021
Cashier/Line Cook
Chipotle
11.2019 - 05.2021
Clinical Medical Assisting Certificate -
Contra Costa Medical Career College
Associate of Arts - Math and Science
Los Medanos Community College
High School Diploma -
Freedom High School
Phlebotomy CPT1 -
Contra Costa Medical Career College, Inc.
References
References available upon request.
Education
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