Alicia Wharton
Yuma,AZ
Summary
With a proven track record of exceptional service for multiple families, I excel in creating safe, engaging environments for children and pristine living spaces. Renowned for reliability and a strong work ethic, I've developed lasting relationships with families, enhancing child safety and cleanliness by 100%. My expertise spans from conflict resolution to efficient housekeeping, embodying patience and attention to detail.
Professional caregiver with keen ability to provide nurturing and attentive care. Proven track record of maintaining safe and engaging environment for children, with strong emphasis on teamwork and adaptability.
Skilled in implementing educational activities, ensuring proper nutrition, and managing daily routines efficiently. Dependable and responsive to diverse needs, fostering trust and positive relationships with both children and parents.
Overview
26
26
years of professional experience
Work History
Babysitter
Family.
06.2017 - Current
- Played games, worked on puzzles, and read books to young children.
- Communicated positively with children and guardians.
- Organized and cleaned home after activities by picking up toys and straightening up play room.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Reassured children when upset providing emotional support and stability.
- Taught children to organize toys, wash hands, and share by leading by example.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Improved child safety by vigilantly monitoring play areas and consistently enforcing rules.
- Created a fun and educational atmosphere by incorporating age-appropriate games and activities that promoted learning while keeping children entertained.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Ensured proper hygiene among kids under my care by teaching them about personal cleanliness thus promoting good health habits.
- Ensured cleanliness and hygiene by organizing children's living and play areas.
- Helped children complete homework assignments and school projects.
- Assisted with light housekeeping duties as well as running errands.
- Transported children to and from activities using personal or family vehicle.
House Cleaner
Multiple Families
04.1999 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Enhanced client satisfaction by delivering thorough and efficient cleaning services tailored to individual needs.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Organized tasks efficiently, prioritizing workload according to client preferences and property requirements.
- Dusted picture frames and wall hangings with cloth.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Provided exceptional customer service through active listening, problem-solving abilities, and clear communication skills.
- Increased repeat business by maintaining excellent communication with clients and addressing concerns promptly.
- Developed rapport with long-term clients, fostering loyalty and generating referrals to new customers seeking quality housecleaning services.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Consistently met or exceeded weekly productivity goals, contributing to the overall success of the company.
- Streamlined cleaning processes for faster service, utilizing effective time management strategies.
- Managed inventory of supplies effectively, reducing waste while ensuring availability of necessary materials for each job.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Verified cleanliness and organization of storage areas and carts.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Washed and put away kitchen dishes, utensils and glassware.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
- Polished fixtures to achieve professional shine and appearance.
- Returned emptied garbage receptacles to proper locations.
Education
High School Diploma -
Academia Commercial Pitman
Guadelupe Victoria Cuarta 5, San Luis, Mexico 06-1981
Skills
- Patience and empathy
- Problem-solving
- Time management
- Strong work ethic
- Reliability
- Following directions
- Critical thinking
- Dependability
- Reliability and punctuality
- Flexible scheduling
- Maintaining safe environment
- Child supervision
- Attention to detail
- Conflict resolution
- Toddler care experience
- Adaptability and resilience
- Childcare
- Active listening
- Meal and snack times
- Managing routines
- Housekeeping
- Schedule management
- Activity planning
- School-age children experience
- Routine management
- Homework assistance
- Playing puzzles and games
- Reading and storytelling
- Light housekeeping
- Creative play ideas
- Licensed driver
- Upholding discipline rules
- Infant care experience
- Age-appropriate activities
- Behavior monitoring
- Behavior management
- Bathing and dressing
- Child safety expertise
- Diaper changing proficiency
- Park supervision
- Educational activities planning
- Potty training assistance
- Playtime supervision
- Clear communication
- Positive reinforcement
- Discipline
- Cultural sensitivity
- Emotional intelligence
- Keeping children safe
- Age-appropriate routines
- Meal and snack preparation
- Puzzle and game play
- Board games
- Child monitoring
- Exercise and outdoor activities
- Personable nature
- Follows directions
- Calm demeanor
- Routine adherence
- Responsible decision-making
- Infant and toddler care
- Dependable and responsible
- Teamwork and collaboration
- Good decision making
- Excellent communication
- Creative thinking
- Housekeeping and cleaning
- Organizational skills
- Cooking
- Relationship building
- Child safety
- Emotionally supportive
- Promoting good behavior
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Babysitter
Family.
06.2017 - Current
House Cleaner
Multiple Families
04.1999 - Current
High School Diploma -
Academia Commercial Pitman
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