Alicia Williams
Boise,ID
Summary
Results-driven professional with extensive experience at ACI 340B Management, specializing in claims auditing and invoices. Demonstrated strong communication skills and reliability in identifying discrepancies and implementing corrective actions. Proven ability to collaborate effectively with teams to enhance operational efficiency and ensure compliance with established protocols.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Account Coordinator
ACI 340B Management
Boise, ID
07.2018 - Current
- Reviewed and audited claims to identify errors or discrepancies in the documentation.
- Documented audit results in accordance with established protocols and guidelines.
- Prioritized daily tasks to complete workloads within department's expected timeframe.
- Provided recommendations for corrective action on identified issues from audits.
Front Desk Coordinator
Afc Physical Medicine & Chiropractic Mesa
San Tan Valley, AZ
10.2016 - 04.2018
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Reconciled account balances after each business day.
- Collected payments for services rendered and applied them to appropriate accounts.
- Performed a variety of clerical duties such as data entry, filing and photocopying.
- Greeted patients, answered phones and scheduled appointments.
Insurance Coordinator
Queen Creek Eye Care
Queen Creek, AZ
01.2012 - 03.2016
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Educated patients on their insurance benefits and coverage limitations.
- Scheduled and confirmed patient appointments and consultations.
- Answered telephones and directed calls to appropriate medical or administrative staff.
- Utilized electronic medical records (EMR) systems for documenting verification processes.
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Education
High School Diploma -
Winder-Barrow High School
Winder, GA07-1978
Skills
- Claims auditing
- Data entry
- Account reconciliation
- Insurance verification
- Team collaboration
- Communication skills
- Research expertise
- Administrative management
- Meeting facilitation
- Reliability
- Financial reporting
Affiliations
- Very active in church and social groups.
Certification
- Awarded the #1 Office for the State of Georgia for 2 consecutive years as Office Manager.
Timeline
Account Coordinator
ACI 340B Management
07.2018 - Current
Front Desk Coordinator
Afc Physical Medicine & Chiropractic Mesa
10.2016 - 04.2018
Insurance Coordinator
Queen Creek Eye Care
01.2012 - 03.2016
High School Diploma -
Winder-Barrow High School
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