Alicia Wilson
Bridgeport,CT
Summary
Detail-oriented administrative team member well-versed in assisting with financial operations, managing records and coordinating paperwork. Good multitasker and problem-solver adept at remaining calm and professional in busy, high-pressure environments. Efficient Cash Office Associate who offers resourcefulness, computer proficiency and financial systems knowledge. Works quickly and accurately to update systems, check shipments and verify totals. Highly organized and methodical with disciplined approach and excellent communication skills. Key to detail and is able to pick up new tasks and skills in an effective and timely manner.
Overview
2
2
years of professional experience
Work History
Cash Office Associate
Boscovs Department Store
04.2023 - Current
- Balanced safe, prepared tills, and prepared register bags for next sales date
- Prepared bank deposits.
- Sorted and counted coins and currency to make change for associates.
- Investigated discrepancies in cash register and POS System totals to resolve errors.
- Performed daily cash reconciliations to determine accuracy of financial reports.
- Manage dozens of customers daily, both in person as well as via phone call as well
Sales Associate
Boscov's Department Store
04.2022 - 04.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Answered customer questions about sizing, accessories, and merchandise care.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
Education
Associate of Science - General Studies
Housatonic Community College
Bridgeport, CT05.2024
High School Diploma -
Fairchild Wheeler Interdistrict Magnet
Bridgeport, CT06.2021
Skills
- Bookkeeping Support
- Project Management
- Paperwork Coordination
- Deposit Preparation
- Daily Reporting
- Inventory Auditing
- Cash Handling
- Documentation Skills
- Register Balancing
Accomplishments
- Assisted fellow coworkers in correcting POS issues regarding cash transactions in order to educate coworkers and satisfy customers during technical and human error.
- Documented and resolved discrepancies in tills which led to resolution in regards to missing or extra money in tills.
- Developed an efficient way to complete morning cash office duties in order to complete tasks in a timely manner during rush hours.
Timeline
Cash Office Associate
Boscovs Department Store
04.2023 - Current
Sales Associate
Boscov's Department Store
04.2022 - 04.2023
Associate of Science - General Studies
Housatonic Community College
High School Diploma -
Fairchild Wheeler Interdistrict Magnet
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