Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alicia Zayas

Staten Island,NY

Summary

Dedicated direct support professional focused on delivering compassionate care and skilled in patient assessment. Experienced in aiding individuals with disabilities in daily living activities, creating safe and interactive environments. Strong time management abilities facilitate community integration initiatives.

Overview

6
6
years of professional experience

Work History

Direct Support Professional

AHRC NYC
Staten Island, New York
07.2025 - Current
  • Provide direct care to individuals with physical, intellectual, and developmental disabilities, enhancing their daily living activities and overall quality of life.
  • Assist clients with personal care, meal preparation, household chores, and transportation to medical appointments.
  • Follow care plans to administer medications according to prescribed guidelines.
  • Document patient information, including vital signs, behaviors, and eating habits for accurate records.
  • Support social skill development through recreational and community activities, fostering inclusion and engagement.
  • Maintain clean and organized environments, ensuring client safety.

Merchandiser

Survey Merchandiser
Staten Island, New York
12.2019 - Current
  • Coordinate planogram execution with store management to align displays with marketing strategies.
  • Conduct regular audits to enhance product presentation and ensure compliance.
  • Monitor store shelves for product availability, restocking and rotating merchandise.
  • Build product displays and place appropriate signage for merchandise.
  • Inspect shipments for quality control prior to stocking shelves or racks.
  • Track weekly, monthly, and quarterly achievement goals for performance assessment.

Personal Care Assistant

Self Employed
Staten Island, New York
09.2019 - 09.2025
  • Provided companionship and emotional support to elderly and disabled clients in their homes.
  • Prepared meals according to dietary requirements and assisted in feeding when needed.
  • Ensured a safe living environment by managing potential hazards in the home.
  • Coordinated appointments and managed clients' schedule.
  • Transported and escorted patients to medical, dental, and personal care appointments.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Education

Certificate - CPR Training

American Heart Association
New York, NY
12.2025

GED -

Flushing High School
Flushing, NY
10.2010

Skills

  • Patient assessment and care
  • Medication administration
  • Crisis intervention and emergency response
  • Community integration
  • Medical equipment proficiency
  • Record keeping and documentation
  • Meal preparation
  • Time management
  • Emotional intelligence
  • Compassionate client care

Timeline

Direct Support Professional

AHRC NYC
07.2025 - Current

Merchandiser

Survey Merchandiser
12.2019 - Current

Personal Care Assistant

Self Employed
09.2019 - 09.2025

Certificate - CPR Training

American Heart Association

GED -

Flushing High School
Alicia Zayas