ALICIA STOCKS
Holly Springs,NC
Summary
Experienced Business Development Account Manager with a background in construction and life sciences. Strong skills in relationship management, strategic planning, and team leadership. Successful track record of driving business growth through strategic client engagement and industry trend analysis. Proven ability to cultivate long-term partnerships that drive revenue growth.
Overview
19
19
years of professional experience
Work History
Business Development Account Manager
Avantor Sciences
Raleigh/Durham , NC
03.2022 - Current
- Implemented innovative approaches that accelerated business achievement.
- Conducted market research to identify new opportunities for growth and expansion.
- Established pricing structures through contract negotiations with clients.
- Attended industry events to network with prospects and stay current on market trends.
- Assisted in developing long-term relationships with key accounts through regular contact.
- Generated leads through cold-calling potential customers as well as referrals from existing ones.
- Contributed to the creation and updating of promotional materials, including brochures, website content, and presentations.
Regional Account Manager and Business Development
Forever Clean
Raleigh, NC
08.2021 - 03.2022
- Successfully grew the Raleigh Durham and Cary locations within the first 60 days and increased revenue by half a million within the first six months
- Introduced the concept of a CRM to manage accounts and track sales, leads and maintain a pipeline.
- Created presentations to demonstrate product features and benefits to potential customers.
- Analyzed customer data to identify trends in the industry and develop targeted marketing campaigns.
- Monitored competitor activities within the region to ensure competitive pricing and services were maintained.
- Achieved sales targets and outcomes consistently by tenaciously pursuing new customers and sales opportunities.
Sales Professional/New Development
Balani Custom Clothiers
Cleveland, OH
08.2017 - 12.2020
- Successfully increased the company's client database by 85% through referral base expansion and cold calling
- Negotiated a highly profitable agreement with the Columbus Blue Jackets team in 2018/2019, creating revenue increases and long-term clientele.
Outside Sales Representative/ Account Executive
Waste Management
Solon, OH
05.2014 - 06.2017
- Successfully managed 287 accounts with a retention rate of 85%
- Average sale being $85-$150,000 with a 5-year term and 3-year rollover term
- Maintained a strong client relationship with Lincoln Electric, Parker Hannifin and other large industrial businesses which differentiated us and made it extremely hard for the competitors
- These accounts remained loyal to me even while WM continued to be the price leader within the industry, increasing revenue by $1.3M
- Maintained successful relationships with several of the larger construction companies in the area such as, Turner Construction, giving us priority in providing temporary service at all new builds
- I successfully transitioned 95% of the temporary accounts into long term permanent serviced accounts.
Outside Sales Representative/ Account Executive
Waste Industries
Greensboro, NC
02.2006 - 05.2014
- Effectively added Burlington NC to our service area after opening 35 new accounts within the first 60 days, building route density that reduced overhead cost by 35%
- After my first year, I remained in the top 10 for sales and in the top 5 for two consecutive years in 2010 and 2011.
Education
Bachelor's Marketing -
University Of North Carolina
Greensboro, NC01.2005
Associate Arts -
Rockingham Community College
Wentworth, NC01.2003
High -
Rockingham High School
Reidsville, NC01.2000
Skills
- Analytical thinking
- Strategic thinking
- Logical thinking
- Time management
- Organization
- Relationship building
- Sales techniques
- Customer Relationship Management
- CRM Software
- Competitor Analysis
- B2B background
- Project Management
- Account Management
- Cold-calling
- Contract negotiation and closing tactics
- Lead Generation
Awards
- Salesman of the year Waste Industries 2008,2009,2011,2013,2014
- Rookie of the year Waste Industries 2006
- Top Ten Balani Custom Clothiers 2017, 2018,2020
Accomplishments
- Salesman of the year at Waste Industries 2008,2009,2011,2013,2014
- Rookie of the year at Waste Industries 2006
- Top Ten sales out of 100 at Balani Custom Clothiers 2017. 2018, 2020
Timeline
Business Development Account Manager
Avantor Sciences
03.2022 - Current
Regional Account Manager and Business Development
Forever Clean
08.2021 - 03.2022
Sales Professional/New Development
Balani Custom Clothiers
08.2017 - 12.2020
Outside Sales Representative/ Account Executive
Waste Management
05.2014 - 06.2017
Outside Sales Representative/ Account Executive
Waste Industries
02.2006 - 05.2014
Bachelor's Marketing -
University Of North Carolina
Associate Arts -
Rockingham Community College
High -
Rockingham High School