Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALIECIA HUBBARD

Starkville,MS

Summary

Customer-focused and detail-oriented professional with over three years of experience in pharmacy and customer service. Proven ability to manage multiple tasks in fast-paced environments while delivering exceptional support. Skilled in resolving issues efficiently and ensuring high levels of patient satisfaction. Known for strong communication, accuracy, and reliability.

Overview

3
3
years of professional experience

Work History

Customer Service Representative

Medly Pharmacy
08.2020 - 02.2023
  • Provided support for mail-order pharmacy services, including prescription fulfillment, refills, and delivery logistics
  • Handled high call volumes and ensured patient confidentiality per HIPAA regulations
  • Maintained electronic patient records with accuracy and resolved service concerns quickly
  • Continued employment until the company's bankruptcy and closure in 2023

Receptionist

Sport Clips
Starkville, MS
05.2020 - 07.2022
  • Delivered outstanding front-desk customer service by greeting clients and handling phone inquiries
  • Scheduled appointments and maintained smooth customer flow within a busy salon environment
  • Provided information and directed guests, enhancing the customer experience

Education

Associate Studies -

East Mississippi Community College
Mayhew, MS
05.2023

High School Diploma -

Starkville High School
Starkville, MS

Skills

  • Customer Service & Patient Support
  • HIPAA Compliance & Data Entry
  • Conflict Resolution & De-Escalation
  • Microsoft Office (Excel, PowerPoint)
  • Prescription Fulfillment & Order Tracking
  • Communication & Interpersonal Skills

Timeline

Customer Service Representative

Medly Pharmacy
08.2020 - 02.2023

Receptionist

Sport Clips
05.2020 - 07.2022

Associate Studies -

East Mississippi Community College

High School Diploma -

Starkville High School

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ALIECIA HUBBARD