Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Alieh Ozumah

Alieh Ozumah

IT project Manager
St Michael,MN

Summary

Strategic IT Leader and Agile Delivery Expert with 10+ years of experience driving technology solutions from intake through delivery across complex organizations. Adept at aligning IT initiatives with business goals, managing demand intake, streamlining solution delivery, and partnering with stakeholders to drive high-value outcomes. Skilled at navigating organizational ambiguity and leading through change while bringing teams together around shared goals and delivery clarity. Known for fostering collaboration across Product Owners, business SMEs, and technical teams, and delivering sustained improvement in performance, value realization, and customer satisfaction.

Overview

10
10
years of professional experience
2
2
Languages
7
7
Certificates

Work History

IT Project Manager/SM – Data & Analytics

Xcel Energy
Minneapolis, MN
08.2022 - Current
  • Lead delivery of enterprise data solutions (e.g., data mart builds, reporting automation) by coordinating cross-functional teams across intake, estimation, execution, and deployment phases.
  • Operationalized a structured intake and prioritization framework to ensure capital work aligns with business value and is clearly defined and ready for execution.
  • Collaborate with business SMEs, product owners, and data engineers to translate ambiguous requests into actionable backlog items, while managing complex cross-team dependencies (e.g., HVR, schema, logging).
  • Serve as the key liaison between data platform leadership and delivery teams, providing updates on delivery progress, risks, and alignment with strategic business goals.
  • Support and coach a newly transitioned Product Owner, fostering agile maturity, Jira proficiency,backlog refinement skills, and stronger engagement with stakeholders.

Agile Delivery Lead– Salesforce Implementation

U.S. Bank
Minneapolis, MN
02.2018 - 03.2022
  • Led delivery of Salesforce enhancements across retail and commercial banking portfolios, translating evolving business needs into actionable product backlog items aligned with enterprise strategy.
  • Facilitated Agile ceremonies, sprint planning, and release coordination while mentoring Scrum teams on Agile practices to ensure consistent, high-quality delivery in a hybrid environment.
  • Drove alignment between business stakeholders, Salesforce developers, and integration teams by managing dependencies and escalating risks to ensure delivery met timelines and regulatory requirements.
  • Partnered with product managers to streamline intake and prioritization processes, ensuring work focused on business-critical outcomes and customer experience improvements.
  • Served as the voice of delivery in cross-functional forums, providing transparency into team velocity, sprint health, and release readiness while continuously improving delivery workflows.

Business Analyst – Storage & Virtualization

University of Minnesota
Minneapolis, MN
08.2015 - 01.2018
  • Analyzed storage usage and performance data to optimize infrastructure utilization
  • Created Excel-based reports and dashboards to present findings to senior IT leadership
  • Acted as liaison between business units and technical teams, translating requirements into deliverables
  • Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
  • Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.

Education

Master of Science - Data And Analytics

University of St. Thomas
Saint Paul, MN
05.2001 -

MBA - Business And Project Management

Strayer University
Rockville, United States
05.2001 -

Bachelor of Science - Accounting And Finance

University of Central Africa
Cameroon
05.2001 -

Skills

Business Partnership & Intake Management:L1–L3 intake triage & evaluation,Requirements refinement with PO/SMEs,Prioritizing business-critical asks ,Executive-level updates & visibility

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Certification

PMP - Project Management Professional

Timeline

IT Project Manager/SM – Data & Analytics

Xcel Energy
08.2022 - Current

Agile Delivery Lead– Salesforce Implementation

U.S. Bank
02.2018 - 03.2022

Business Analyst – Storage & Virtualization

University of Minnesota
08.2015 - 01.2018

Master of Science - Data And Analytics

University of St. Thomas
05.2001 -

MBA - Business And Project Management

Strayer University
05.2001 -

Bachelor of Science - Accounting And Finance

University of Central Africa
05.2001 -

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