Alieh Ozumah
IT project Manager
St Michael,MN
Summary
Strategic IT Leader and Agile Delivery Expert with 10+ years of experience driving technology solutions from intake through delivery across complex organizations. Adept at aligning IT initiatives with business goals, managing demand intake, streamlining solution delivery, and partnering with stakeholders to drive high-value outcomes. Skilled at navigating organizational ambiguity and leading through change while bringing teams together around shared goals and delivery clarity. Known for fostering collaboration across Product Owners, business SMEs, and technical teams, and delivering sustained improvement in performance, value realization, and customer satisfaction.
Overview
10
10
years of professional experience
2
2
Languages
7
7
Certificates
Work History
IT Project Manager/SM – Data & Analytics
Xcel Energy
Minneapolis
08.2022 - Current
- Lead delivery of enterprise data solutions (e.g., data mart builds, reporting automation) by coordinating cross-functional teams across intake, estimation, execution, and deployment phases.
- Operationalized a structured intake and prioritization framework to ensure capital work aligns with business value and is clearly defined and ready for execution.
- Collaborate with business SMEs, product owners, and data engineers to translate ambiguous requests into actionable backlog items, while managing complex cross-team dependencies (e.g., HVR, schema, logging).
- Serve as the key liaison between data platform leadership and delivery teams, providing updates on delivery progress, risks, and alignment with strategic business goals.
- Support and coach a newly transitioned Product Owner, fostering agile maturity, Jira proficiency,backlog refinement skills, and stronger engagement with stakeholders.
Agile Delivery Lead– Salesforce Implementation
U.S. Bank
Minneapolis, United States
02.2018 - 03.2022
- Led delivery of Salesforce enhancements across retail and commercial banking portfolios, translating evolving business needs into actionable product backlog items aligned with enterprise strategy.
- Facilitated Agile ceremonies, sprint planning, and release coordination while mentoring Scrum teams on Agile practices to ensure consistent, high-quality delivery in a hybrid environment.
- Drove alignment between business stakeholders, Salesforce developers, and integration teams by managing dependencies and escalating risks to ensure delivery met timelines and regulatory requirements.
- Partnered with product managers to streamline intake and prioritization processes, ensuring work focused on business-critical outcomes and customer experience improvements.
- Served as the voice of delivery in cross-functional forums, providing transparency into team velocity, sprint health, and release readiness while continuously improving delivery workflows.
Business Analyst – Storage & Virtualization
University of Minnesota
Minneapolis, United States
08.2015 - 01.2018
- Analyzed storage usage and performance data to optimize infrastructure utilization
- Created Excel-based reports and dashboards to present findings to senior IT leadership
- Acted as liaison between business units and technical teams, translating requirements into deliverables
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Improved decision-making with comprehensive risk assessments, identifying potential issues before they impacted projects.
Education
Master of Science - Data And Analytics
University of St. Thomas
Saint Paul, MN 05.2001 -
MBA - Business And Project Management
Strayer University
Rockville, United States 05.2001 -
Bachelor of Science - Accounting And Finance
University of Central Africa
Cameroon 05.2001 -
Skills
Business Partnership & Intake Management:L1–L3 intake triage & evaluation,Requirements refinement with PO/SMEs,Prioritizing business-critical asks ,Executive-level updates & visibility
Project & Program Leadership:Capital work delivery & enhancements,Intake & prioritization frameworks,Stakeholder engagement & alignment ,Risk tracking & mitigation
Agile & Delivery Management :Scrum, Kanban, and SAFe frameworks ,Backlog management & Story Refinement,Sprint Planning,Cross-team dependency coordination
Data & Platform Ecosystems:Databricks coordination & delivery,Data Mart & warehouse projects,Platform-level dependency management
Tools & Technology:Jira / Confluence (Admin & Custom Workflows) ,Salesforce Platform ,ServiceNow (SPM),SharePoint ,Tableau / Power BI ,Python,R
Certification
PMP - Project Management Professional
Timeline
IT Project Manager/SM – Data & Analytics
Xcel Energy
08.2022 - Current
Agile Delivery Lead– Salesforce Implementation
U.S. Bank
02.2018 - 03.2022
Business Analyst – Storage & Virtualization
University of Minnesota
08.2015 - 01.2018
Master of Science - Data And Analytics
University of St. Thomas
05.2001 -
MBA - Business And Project Management
Strayer University
05.2001 -
Bachelor of Science - Accounting And Finance
University of Central Africa
05.2001 -