Aliesha Clark
Murfreesboro,TN
Summary
Dynamic Operations Manager with a proven track record at Bargain Hunt, excelling in team leadership and operational efficiency. Spearheaded strategies that enhanced customer satisfaction and streamlined inventory management. Adept at problem-solving and fostering employee motivation, driving performance improvements and effective communication across departments.
Work History
Operations Manager
Bargain Hunt
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
- Enhanced customer satisfaction by establishing clear communication channels and addressing concerns promptly.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Facilitated smooth collaboration between departments through clear communication channels.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Developed and implemented strategies to maximize customer satisfaction.
Education
Yes -
05.1999
Skills
- Problem-solving
- Team leadership
- Operations management
- Customer service
- Operational efficiency
- Decision-making
- Employee relations and conflict resolution
- Planning and implementation
- Staff training
- Inventory management
- Management
- Operations oversight
- Policies and procedures implementation
- Employee motivation
- Customer relationship management
- MS office
- Goal setting
- Workflow optimization
- Strategic planning
- Project leadership
- Schedule management
- Performance management
- Continuous improvements
- Organizational management
- Onboarding and orientation
- Logistics management
- Delegation
- Invoice processing
- Retail operations management
- Logistics oversight
- Product management
- Incidents management
- Forecasting and scheduling
- Warehouse operations
- Process flows
- Negotiation
Timeline
Operations Manager - Bargain Hunt
Cookeville High School - Yes,
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