ALIESHA OTERO

• Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Enhanced customer experience by providing efficient and friendly service while maintaining a clean and organized bar area.
• Stayed current on industry trends related to both bartending techniques and popular gaming releases, allowing for meaningful interactions with patrons.
• Skilled at working independently and collaboratively in a team environment.

• Enhanced customer experience by providing efficient and friendly service while maintaining a clean and organized bar area.
• Contributed to a positive workplace culture by consistently demonstrating professionalism, teamwork, and enthusiasm for both bartending and gaming industries.
• Skilled at working independently and collaboratively in a team environment.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.

• Enhanced customer experience by providing efficient and friendly service while maintaining a clean and organized bar area.
• Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
• Maintained a strong knowledge of gaming consoles, accessories, and software available for use within the establishment, providing accurate information to customers as needed.

• Enhanced customer experience by providing efficient and friendly service while maintaining a clean and organized bar area.
• Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
• Skilled at working independently and collaboratively in a team environment.
• Self-motivated, with a strong sense of personal responsibility.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
• Stayed current on industry trends related to both bartending techniques and popular gaming releases, allowing for meaningful interactions with patrons.

Provided prompt, efficient, friendly, and quality service at all times.

Maintained stock levels to prevent shortages of critical items.

Effectively handled customer complaints and special requests.

Consistently kept bar and work areas clean and sanitary in compliance with bar standards and local, state, and federal laws.

Participated in bar incentives and contests to drive sales and promote the venue.

• Enhanced customer experience by providing efficient and friendly service while maintaining a clean and organized bar area.
• Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
• Assisted with event planning for gaming tournaments, contributing to successful experiences for both participants and spectators.
• Stayed current on industry trends related to both bartending techniques and popular gaming releases, allowing for meaningful interactions with patrons.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Skilled at working independently and collaboratively in a team environment.
• Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.