Highly organized and personable Bartender with experience in establishments ranging from casual family dining to fast paced gaming bars. Experienced with creating engaging and enjoyable experiences for patrons in a gaming environment.
Overview
2
2
Languages
18
18
years of professional experience
Work History
Gaming Bartender
Timbers Hospitality Group
Las Vegas, NV
04.2022 - 08.2022
Greet guests immediately, obtain food and beverage order and offer players rewards program when gaming
Engage and have fun with guests in order to ensure regular return business
Handled cash transactions accurately, ensuring proper accounting practices were followed at all times.
Upheld strict regulations for safe alcohol service and food safety.
Familiarized myself with gaming consoles as to guide the guest accurately when seeking a specific keno, poker or slots game to play.
Gaming Bartender
The Bar
Las Vegas, NV
07.2016 - 09.2019
Prepare and serve drinks in a timely manner for a 40 top bar and all tables
Actively promote bar in order to obtain new and repeat business
Promoted bar to attract new and repeat guests
Introduced rewards program to enhance guest experience for gaming patrons
Greet guests immediately and obtain food and beverage order
Gaming Bartender
The Lodge Group
Las Vegas, NV
01.2016 - 07.2016
Greet guests immediately and obtain food and beverage order
Enhanced customer experience by providing efficient and friendly service while maintaining a clean and organized bar area.
Maintained a safe environment by adhering to all alcohol-serving laws and regulations, reducing potential liability issues.
Maintained impeccably clean, attractive and well-stocked bar area.
Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
Bartender
Todd English P.U.B
Las Vegas, NV
08.2012 - 12.2015
Greet guests within two minutes of sitting, offer food and drink specials
Anticipate guest needs to ensure guest satisfaction
Memorize extensive food and drink menu including craft beer and wine list
Regularly clean and sanitized bar area and refrigeration units
Actively record sales, make correct change and prepare charge slips for guests
Timeshare Sales Agent
Consolidated Resorts
03.2008 - 08.2012
Meet and Exceed sales quotas on a monthly basis
Processed face to face sales of timeshare properties
Maintained high referral rate and exceptional feedback from previous client
Focus on increasing revenue and exceptional customer service at all times
Assisted with the training of new hires Counseled owners on current market status for vacation ownership
Bartender
Super Mex Restaurant And Bar
05.2005 - 01.2008
Prepared drinks and served food for ten-top bar and four-table cantina, enhancing guest experience
Crafted all alcoholic and specialty drinks for entire restaurant, ensuring quality and consistency
Completed regular bar inventories and daily requisition sheets as requested Handled all cash transactions for the bar and restaurant servers
Oversaw restaurant and bar operations during grave shifts, maintaining service standards and operational efficiency
Trainer/Lead Server
La Barca Mexican Seafood
04.2004 - 03.2005
Trained all new hires on company policies and proper serving techniques.
Managed a minimum of a six-table section and served large parties of eight or more guests.
Actively promoted a cooperative and harmonious working environment to boost morale, productivity and efficiency
Required to memorize extensive food and drink menu
Education
High School Diploma - Marketing and Business law
Rancho High School
Las Vegas
07-2000
Skills
Alcohol safety compliance
POS system operation
Gaming knowledge
Social media promotion
Sanitation practices
Customer engagement
Qualifications
Dedicated to ensuring customer satisfaction by remaining accessible and friendly
Skilled at anticipating, identifying and fulfilling guest needs
Possess the ability to learn and adapt quickly as well as memorize information in high volume
Success multitasking while remaining professional and courteous in fast-paced environments