COURTNEY DOMINGUEZ
Clyde,TX
Summary
Results-oriented professional with 17 years in high-volume hospitality operations, team leadership, and account management. Expertise in optimizing workflow efficiencies, driving sales growth, and enforcing budgetary controls. Seeking to apply strategic problem-solving skills and operational expertise in a corporate or operational role.
Overview
17
17
years of professional experience
Work History
Bartender/Banquet Server/Banquet Bartender
The Hilton Doubletree
Abilene, TX
03.2025 - Current
- Craft, curate, and serve premium cocktail selections, driving high-margin revenue and elevated guest experience ratings.
- Managed inventory for bar supplies, ensuring timely restocking to maintain operational readiness.
- Synchronize daily operations between front-of-house and kitchen staff to optimize service speed and eliminate inventory waste.
- Manage regular inventory audits and quality checks, ensuring continuous compliance with health, safety, and corporate sanitation standards.
- Ensured cleanliness of bar area through regular cleaning routines. and organization of the bar area.
- Followed health and safety regulations in beverage preparation.
- Provided assistance to guests in selecting drinks. with drink selections and provided recommendations.
- Interacted with guests to foster a friendly environment. to create a welcoming atmosphere.
- Performed opening and closing duties including restocking supplies.
Heavy Equipment Rental Specialist
Warren CAT
Abilene, TX
03.2026 - 09.2026
- Managed rental agreements and parts coordination, swiftly resolving discrepancies and enhancing client retention.
- Coordinated equipment reservations and rental agreements to facilitate seamless client experiences.
- Assisted customers in selecting rental equipment to meet project needs.
- Provided technical support for customers on equipment and service inquiries.
- Collaborated with team members to ensure timely equipment delivery and pickup.
- Resolved customer inquiries on rental terms and conditions to ensure clarity and satisfaction.
- Maintained rental inventory records using company software systems.
- Documented rental contracts and related information to ensure accuracy and compliance.
- Coordinated with vendors or contractors to complete repairs or renovations on rented units.
Bartender/Server/Bar Manager
Red Robin
Abilene, TX
08.2011 - 08.2024
- Managed bar inventory to maintain optimal stock levels for seamless operations.
- Managed bar inventory and ensured stock levels met operational needs.
- Processed customer payments accurately and efficiently using a POS system.
- Trained and supervised bartenders in drink preparation techniques.
- Oversaw daily bar operations, ensuring smooth service and customer satisfaction. and staff schedules for efficient service.
- Managed day-to-day operations including opening and closing duties, scheduling shifts for employees, cash handling procedures and payroll processing.
- Resolved complex guest escalations with a strategic, proactive approach, building lasting customer loyalty and increasing repeat business referrals.
- Directed, trained, and mentored onboarding team members, standardizing service guidelines to facilitate seamless transitions during promotional product rollouts.
- Resolved complex guest escalations with proactive strategies, enhancing customer loyalty and driving repeat business.
Department Manager
Bed Bath & Beyond
Abilene, TX
10.2017 - 12.2018
- Developed adaptive, fluctuating labor schedules for large teams to align with realtime foot-traffic forecasting and seasonal demands.
- Managed inventory levels and coordinated stock replenishment to ensure optimal product availability.
- Led team to maintain store standards and visual merchandising.
- Developed adaptive labor schedules for large teams based on real-time foot traffic forecasting and seasonal demands, enhancing operational efficiency.
- Utilized key performance indicators (KPIs) to provide data-backed feedback to upper management regarding personnel development and store optimization.
- Utilized key performance indicators (KPIs) to provide data-backed feedback to upper management regarding personnel development and store optimization.
- Implemented promotional displays that increased customer engagement and drove sales.
Server/Bartender/To Go Specialist/Certified Trainer
Olive Garden Italian Restaurant
Abilene, TX
06.2009 - 01.2012
- Delivered exceptional customer service in a fast-paced dining environment, ensuring customer satisfaction and repeat business.
- Spearheaded the site onboarding and training programs for incoming service personnel, emphasizing dietary restrictions and billing accuracy.
- Executed cash handling and processed customer payments with accuracy and efficiency, contributing to smooth transaction flow.
- Developed and implemented site onboarding and training programs for incoming service personnel, focusing on dietary restrictions and billing accuracy to enhance team readiness.
Education
High School Diploma -
Cooper High School
Abilene, TXSkills
- Leadership & Management: Team Training & Onboarding Employee Scheduling Budget
Restructuring Inventory & Resource
Allocation Conflict Resolution - Operations & Sales: Account Management Cash Handling & POS Compliance Logistics Optimization Upselling & Revenue Growth Fast-Paced Service
- Inventory management
- Effective communication
- Team building
- Staff training
- Alcohol Safety Compliance
- Highly reliable
- Customer service expertise
- Team development
- POS system operation
- Revenue optimization
- Health regulations compliance
- Client relationship management
- Staff scheduling
- Onboarding training
- Mixology Techniques
Timeline
Heavy Equipment Rental Specialist
Warren CAT
03.2026 - 09.2026
Bartender/Banquet Server/Banquet Bartender
The Hilton Doubletree
03.2025 - Current
Department Manager
Bed Bath & Beyond
10.2017 - 12.2018
Bartender/Server/Bar Manager
Red Robin
08.2011 - 08.2024
Server/Bartender/To Go Specialist/Certified Trainer
Olive Garden Italian Restaurant
06.2009 - 01.2012
High School Diploma -
Cooper High School