Summary
Overview
Work History
Education
Skills
Timeline
Generic

ALIEZA DRIGGERS

Chuluota

Summary

To secure a position with a well-established organization and a stable environment that will lead to a long lasting relationship. I am extremely focused on elevating company standards, company goals, and meeting high expectations.

Overview

10
10
years of professional experience

Work History

Business Assistant

Sterling Creek Dental
03.2025 - 07.2025
  • (5 Month Contract)

• Greet and check in/out patients, and collect personal, medical, and insurance information

  • Schedule, reschedule, and verify patient appointments, and schedule appointments with Dentrix
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
  • Coordinated with dental assistants and hygienists to optimize patient flow.
  • Collected patient co-payments and recorded payment transactions
  • Crossed trained in medical billing as needed
  • Creating necessary referrals
  • Closing out end of day office reports
  • Assisting in Prior Authorization
  • Insurance Verifications
  • Making sure all emails are answered
  • Utilized electronic health record systems to enter patient information and update existing records.
  • Processed patient registration, medical forms, and release of information requests.
  • Reviewed medical records for accuracy and completion as required by insurance companies.
  • Scheduled tests and procedures for patients, such as lab work and x-rays, based on physician orders.
  • Submitted dental insurance claims accurately and promptly using Dentrix
  • Handled patient financial arrangements and payment plans for large treatments.
  • Ensured proper coding of procedures for insurance submission and auditing.
  • Posting Insurance Checks
  • Submitted Insurance Claims

MEDICAL OFFICE SPECIALIST

HCA FL Oviedo Urology
11.2022 - 05.2023
  • Greet and check in/out patients, and collect personal, medical, and insurance information
  • Schedule, reschedule, and verify patient appointments, and schedule appointments
  • Addressed and responded to incoming/outgoing calls and correspondence
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
  • Created and maintained confidential patient files; implemented EHR systems to automate patient records management
  • Collected patient co-payments and recorded payment transactions
  • Crossed trained in medical billing as needed
  • Creating necessary referrals
  • Closing out end of day office reports
  • Assisting in Prior Authorizations
  • Data Entry
  • Assisting in scheduling surgery post op appointments
  • Insurance Verifications
  • Maintaining high volume phone calls and emails
  • Adhering to all office policies and procedures
  • Used EMR software to manage patient records and files.
  • Processed patient registration, medical forms, and release of information requests.

MEDICAL LEGAL ASSISTANT

Schwed Law Firm
11.2017 - 03.2019
  • Assisting attorneys with correspondence with insurance companies
  • Document organization and management
  • Verified Patient's auto insurance benefits
  • Kept up-to-date on case progress by frequently reviewing records and reporting findings to client's
  • Answered phones and provided customer service to clients regarding their inquiries or concerns.
  • Provided administrative support to attorneys in a fast-paced legal environment, including filing and organizing documents, drafting correspondence, scheduling appointments.
  • Updated case management system with notes, data and reports.
  • Monitored client cases and provided timely updates to attorneys.

MEDICAL OFFICE SPECIALIST

West Palm Beach Behavioral Health
07.2015 - 08.2017
  • Greet and check in/out patients, and collect personal, medical, and insurance information
  • Schedule, reschedule, and verify patient appointments, and schedule appointments
  • Addressed and responded to incoming/outgoing calls and correspondence
  • Coordinate physician schedules and maintain patient flow by communicating patient arrivals or delays
  • Obtain patient vitals
  • Created and maintained confidential patient files; implemented EHR systems to automate patient records management
  • Collected patient co-payments and recorded payment transactions
  • Obtained authorization for Electroconvulsive Therapy (ECT) patients
  • Crossed trained in medical billing as needed
  • Insurance Verifications
  • Prior Authorizations
  • Maintained accurate records of patient visits, including scheduling appointments, verifying insurance coverage and collecting payments.
  • Used EMR software to manage patient records and files.
  • Processed patient registration, medical forms, and release of information requests.

Education

HIGH SCHOOL DIPLOMA -

Quantum High School

Skills

  • Medical Scheduling
  • Medical Receptionist
  • Excel
  • Microsoft
  • PowerPoint
  • Medical Records
  • CPT codes
  • ICD10
  • Medical Terminology
  • Customer service
  • HIPAA compliance
  • Claims processing
  • Insurance billing procedures
  • Patient referrals
  • Insurance authorizations
  • Clinical and administrative support
  • Data entry
  • Industry software applications
  • Electronic charting
  • EMR software

Timeline

Business Assistant

Sterling Creek Dental
03.2025 - 07.2025

MEDICAL OFFICE SPECIALIST

HCA FL Oviedo Urology
11.2022 - 05.2023

MEDICAL LEGAL ASSISTANT

Schwed Law Firm
11.2017 - 03.2019

MEDICAL OFFICE SPECIALIST

West Palm Beach Behavioral Health
07.2015 - 08.2017

HIGH SCHOOL DIPLOMA -

Quantum High School
ALIEZA DRIGGERS