Summary
Overview
Work History
Education
Skills
Affiliations
Accomplishments
Certification
Community Service
References
Timeline
Generic

Ali'i Fa'amausili

Kailua

Summary

Skilled in providing top-notch support in dining rooms and restaurant settings, ensuring seamless service and customer satisfaction. Possess a strong knowledge of food service protocols, with the ability to adapt quickly to fast-paced environments. Demonstrated success in improving workflow efficiency and collaborating effectively with coworkers and the team to meet service objectives. Committed to maintaining cleanliness and organization standards to enhance a perfect outcome. While also having experience in managing past businesses in the shift leader role for over a year.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Food Runner

Cheeseburger In Paradise
Honolulu
06.2024 - Current
  • Greeted and welcomed customers as they arrived at the restaurant.
  • Maintained supplies such as napkins, silverware, glassware and plates throughout shift.
  • Delivered food to guests in a timely manner while following safety protocols.
  • Communicated with chefs regarding potential menu changes or specials for the day.
  • Responded promptly to customer inquiries and requests for additional items or services.
  • Organized food orders and ensured accuracy of items served to customers.
  • Performed daily pre-shift side work duties such as restocking supplies, polishing silverware.

Shift Leader

Teddy's Bigger Burgers
Kailua
11.2022 - 05.2024
  • Enforced company policies and procedures in a consistent manner.
  • Conducted regular meetings with staff to discuss progress towards goals.
  • Analyzed sales data to identify trends and opportunities for growth.
  • Monitored performance of staff to ensure quality standards were met.
  • Trained new employees on procedures, policies, and job functions.
  • Provided feedback to team members on their performance levels.
  • Handled escalated customer concerns and emergencies in absence of manager or supervisor.
  • Identified needs of customers promptly and efficiently.
  • Maintained positive working relationship with fellow staff and management.

Education

High School Diploma -

Kailua High School
Kailua, HI
05-2024

Skills

  • Menu knowledge
  • Effective communication
  • Time management
  • Problem solving
  • Foodservice
  • Conflict resolution
  • Relationship building
  • Strong work ethic
  • Hospitality service expertise
  • Effective multitasking
  • Heavy lifting
  • Cash handling
  • Customer service
  • Team collaboration

Affiliations

  • Running
  • Going to the gym
  • Hiking
  • Invested in stocks
  • Cooking
  • Helping others

Accomplishments

  • HUI Summer program award at University of Hawaii at Manoa
  • Honor Roll award at Kailua High School (2021-2022)
  • My Money Program Award

Certification

  • Food Handlers Certificate
  • Drivers License

Community Service

  • 12 hour volunteer work for a taco truck
  • 2 hour beach cleanup
  • 2 hour schoolyard cleanup

References

References available upon request.

Timeline

Food Runner

Cheeseburger In Paradise
06.2024 - Current

Shift Leader

Teddy's Bigger Burgers
11.2022 - 05.2024

High School Diploma -

Kailua High School

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