Aliisa McDonald-Stallings
Cleveland,OH
Summary
Compassionate caregiver with extensive experience at The Winfield of Richmond Heights, skilled in dementia care and patient companionship. Recognized for enhancing patient comfort and promoting independence through attentive support. Dependable and adaptable, I excel in team collaboration and maintaining a safe environment, ensuring optimal health outcomes for residents.
Overview
2
2
years of professional experience
Work History
Caregiver
The Winfield of Richmond Heights
04.2024 - Current
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
- Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
- Recognized and reported abnormalities or changes in patients' health status to nurse.
Dietary Server
The Winfield of Richmond Heights
05.2023 - 04.2024
- Promoted healthy eating habits with appropriate portion control in serving meals.
- Continuously updated knowledge on nutrition guidelines and best practices within the industry, ensuring optimal care for all residents.
- Enhanced dietary server team''s productivity by maintaining a clean and organized work environment.
- Contributed to facility-wide infection control efforts through strict adherence to hand hygiene protocols before handling food items.
- Received positive feedback from patients regarding quality of service, contributing to an improved facility reputation.
Customer Service Representative
Chuck E.Cheese
06.2023 - 08.2023
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Education
High School Diploma -
Villa Angela St..Joseph High School
Cleveland. OH05-2025
Skills
- Dementia care
- Elderly care
- Adaptability and flexibility
- Patient companionship
- Multitasking and organization
- Respectful and compassionate
- Team collaboration
- Dependable and responsible
- ADL assistance
- Direct patient care
Timeline
Caregiver
The Winfield of Richmond Heights
04.2024 - Current
Customer Service Representative
Chuck E.Cheese
06.2023 - 08.2023
Dietary Server
The Winfield of Richmond Heights
05.2023 - 04.2024
High School Diploma -
Villa Angela St..Joseph High School
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