Alijah Fox
Evansville,IN
Summary
Currently seeking a Community Director position within the property industry, I am Alijah Fox. Embracing a journey of personal and professional exploration, I ventured across the Atlantic to England and spent 3 years traveling abroad. There, I fully immersed myself in the local culture, gaining valuable work and life experiences. Now back in the States, I am enthusiastic and prepared to venture into a new career path, bringing with me a broader perspective and a wealth of diverse experiences.
Overview
2
2
years of professional experience
Work History
Leasing Professional
Warrick Trails Apartments
Newburgh, IN
09.2023 - Current
- Achieved a remarkable 170% lease ratio for tours in May 2024, showcasing my effectiveness as a closer.
- Proficiently oversaw the leasing operations of luxury apartments, showcasing extensive understanding of property attributes, offerings, and lease agreements.
- Highlighted unique selling points during property tours, leading to increased lease signings and heightened tenant satisfaction.
- Established and nurtured valuable connections with residents, staff, and vendors to deliver customized support tailored to their requirements.
- Played a key role in improving the occupancy rate and retention.
- Assisted in preparing monthly reports summarizing leasing activity for management review.
- Assisted with maintaining accurate financial records related to rental income, deposits, expenses.
Customer Service Representative
Wayne's PC Repair
Evansville, IN
02.2023 - 09.2023
- Efficiently served customers, offering expertise in meeting their PC requirements
- Coordinated seamless service schedules and provided regular updates on repair progress
- Provided exceptional customer service by effectively addressing and resolving concerns
- Stayed up-to-date on product knowledge and services to provide informed guidance to clients.
- Actively participated in team brainstorming sessions to enhance the overall customer experience.
- Tracked orders from start to finish to ensure timely delivery of goods or services.
- Assisted customers with product selection, ordering, billing, returns, exchanges and technical support.
Resident Manager
Graham Property
Red Hill England
03.2022 - 01.2023
- Identified cost-saving opportunities for owners while maintaining high standards of living for residents.
- Prepared financial statements detailing income and expenses related to the property's operations.
- Conducted regular property inspections and reported any necessary repairs or improvements.
- Negotiated contracts with vendors for services such as landscaping or snow removal.
- Facilitated communication between tenants and landlords to resolve conflicts peacefully.
- Communicated regularly with owners regarding progress reports on management objectives.
Skills
- Empathy and Understanding
- Collaborative Communication
- Adaptability
- Business processes and procedures
- Training and mentoring
- Issue Escalation
- Business partnerships
- Event Planning
- Property amenities
- Creative Problem-Solving
Timeline
Leasing Professional
Warrick Trails Apartments
09.2023 - Current
Customer Service Representative
Wayne's PC Repair
02.2023 - 09.2023
Resident Manager
Graham Property
03.2022 - 01.2023