Summary
Overview
Work History
Education
Skills
References
Languages
Timeline
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Issac Chavez

LEASING/ASSISTANT MANAGER
Pasadena,Tx

Summary

Dynamic and results-oriented professional with extensive experience in property management and leasing, notably with Blue Magma Residential. Excelled in enhancing tenant satisfaction and streamlining operations through effective communication, conflict resolution, and proficient use of the Entrata database. Skilled in both interpersonal connections and accurate data entry, significantly improving operational efficiency and resident relations.

Overview

4
4
years of professional experience

Work History

Leasing Professional

RPM Management
08.2023 - Current
  • Provided a warm greeting to all visitors, potential tenants, and existing residents.
  • Conducts detailed presentations to showcase facility offerings.
  • Matches tenant criteria with appropriate property listings after thorough consultation.

Assistant Property Mgr./Leasing

Blue Magma Residential
01.2023 - 07.2023
  • Compiled monthly evaluations, rental charges, deposits and payments.
  • Ensured timely resolution of maintenance issues.
  • Managed the return of security deposits efficiently.
  • Resolved tenant disputes with effective communication and thorough understanding of leasing contracts.
  • Resolved client issues promptly through effective communication and service adjustments.
  • Communicated rules clearly to tenants, ensuring enforcement.
  • Conducted rental eligibility checks using established company procedures.
  • Ensured common spaces were consistently neat and debris-free.
  • Led tours showcasing available properties to prospective tenants.
  • Maintained detailed logs of communication with residents and tenants.
  • Guided potential renters through apartments and addressed their questions.
  • Handled incoming calls and addressed inquiries using active listening and questioning skills to solve issues.
  • Enhanced connections with residents through outstanding service.
  • Ensured tenant and unit information remained up-to-date in the Entrata database.

Assistant Property Mgr.

Cypress Creek Residential
06.2021 - 12.2022
  • Assists in managing all aspects of a building's occupancy and maintenance
  • Communicates with tenants regarding property-related issues
  • Coordinates with tenants and third parties to address maintenance and facility needs
  • Collaborates with property management team to produce advertising materials

Sandwich Artist

Subway Restaurants
09.2020 - 06.2021

Education

Sports Medicine

San Jacinto College
12.2024

Diploma -

Sam Rayburn High School
08.2023

Skills

  • Strong Written Communication
  • Interpersonal Connection Skills
  • Vacant Unit Monitoring
  • Business Workflow Management
  • Security Deposit Processing
  • Understanding of Housing Regulations
  • Policy Implementation
  • Conflict Resolution
  • Vacancy Marketing
  • Violation Resolution
  • Dispute Resolution Assessment
  • Accurate Data Entry
  • Customer Relations
  • Microsoft Office
  • Mobile Device Proficiency
  • Basic Mathematics
  • Engagement Strategy Development
  • Personnel Management
  • Market Analysis
  • Property Tours
  • Team Building
  • Team Development
  • Engaged Listening
  • Empathy
  • Authenticity
  • Effective Communication
  • Confident Physical Presence
  • Confidence
  • Respect
  • Using the right media
  • Open-mindedness

References

Available upon request

Languages

English
Full Professional
Spanish
Professional

Timeline

Leasing Professional

RPM Management
08.2023 - Current

Assistant Property Mgr./Leasing

Blue Magma Residential
01.2023 - 07.2023

Assistant Property Mgr.

Cypress Creek Residential
06.2021 - 12.2022

Sandwich Artist

Subway Restaurants
09.2020 - 06.2021

Sports Medicine

San Jacinto College

Diploma -

Sam Rayburn High School

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Issac ChavezLEASING/ASSISTANT MANAGER