Alijah Garner
TUCSON,AZ
Summary
Dedicated Shipt Shopper with a year of customer service experience. Skilled in order coordination and product awareness, consistently ensuring timely delivery while maintaining customer satisfaction through effective communication and conflict resolution.
Overview
2027
2027
years of professional experience
Work History
Shipt Shopper
Self-employeed
Tucson, AZ
2025 - Current
- One year of customer service experience as a Shipt Shopper
- Through the Shipt mobile app I manage grocery orders and communicate through timely delivery while maintaining customer satisfaction. I would check the order to confirm what are the specifications, item preferences, quantities, and special requests of each product.
- When requested items were unavailable I would contact the customer offering them a substitution that had the same brand, price and quantity.
- I have built positive experience with the customer by keeping them informed about available products, delivery status, and keeping everything professional.
- I have experience with resolving conflict with customer concerns by listening to their needs, offering the best solutions, and resolving the issue to satisfy their needs.
- Through the shopping process I have improved by multitasking orders and time management. I have built many skills by carefully following instructions/preferences and have a strong eye for attention to detail in specific products.
Education
No Degree - Animation
Arizona State University
Tempe, AZ05-2029
Skills
- Multitasking efficiency
- Attention to detail
- Order coordination
- Order management
- Product awareness
- Customer service
- Route planning
Timeline
Shipt Shopper
Self-employeed
2025 - Current
No Degree - Animation
Arizona State University