Detail-oriented individual with expertise in customer communication and conflict resolution. Experienced in retail environments, ensuring task completion and inventory accuracy, while fostering positive customer experiences.
Overview
6
6
years of professional experience
Work History
Stocking 2 TL
Walmart Inc.
Lima
11.2025 - Current
Lead a diverse team to accomplish daily tasks in a timly mannor.
Develop and cultivative talent within my team to ensure sucess.
Communicate clear expectations to associates while following up on task completion, department standards, and overall team performance.
Hardlines TA
Walmart Inc.
Lima
12.2024 - 11.2025
Review and organize ATF Form 4473 documents to ensure accuracy, completeness, and compliance with required procedures.
Assisted in training new employees on operational procedures and safety guidelines.
Entertainment TA
Walmart Inc.
Lima
03.2021 - 12.2024
Time management and completing tasks during busy shifts
Complete daily audits of postpaid phone inventory to verify on-hand accuracy, resolve discrepancies, and ensure products are properly accounted for.
Fabric Celebrations Sales Associate, Piece Goods
Walmart Inc.
Lima
05.2020 - 03.2021
Maintained clean and organized sales floor displays to enhance customer shopping experience.
Assisted customers with product inquiries and selections to support informed purchasing decisions.
Stocked shelves with merchandise, ensuring proper placement for easy access and visibility.
Education
Bachelor of Arts - Psychology
The Ohio State University
Columbus, OH
05-2026
Skills
Strong leadership and team supervision skills developed through retail management experience and balancing full-time work with college responsibilities
Skilled in customer communication, conflict resolution, and problem-solving, with a psychology background that supports understanding customer and associate needs
Experienced in inventory management, compliance procedures, sales floor organization, and maintaining accurate records with strong attention to detail
Reliable and adaptable worker with strong time management, task delegation, and decision-making skills in fast-paced work and academic environments