I am a U.S. Air Force veteran aspiring to start a new career in Fashion Design. I was previously stationed in New Mexico, where I worked as a Public Health Technician. This role encompassed conducting audiograms, communicable disease surveillance, tracking military members' health records, and ensuring food and safety standards were met. Working in this field has taught me to handle complex issues comfortably, meet strict deadlines, and adapt quickly to changing conditions.
As I transition out of the military, I look forward to transitioning into the field of Fashion Design. I am eager to connect with career-oriented professionals.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Public Health Technician
US Air Force- Dept. of Defense
Holloman Air Force Base, NM
06.2021 - 06.2025
Collaborated with healthcare professionals to promote awareness of health resources.
Maintained accurate records of patient interactions and health outcomes.
Conducted thorough inspections of food establishments to ensure compliance with local and state regulations, safeguarding public health.
Participated in training sessions on disease prevention and control strategies.
Engaged in outreach efforts to educate the public on health issues.
Educated patients on preventive care measures, empowering individuals to control their health and well-being.
Monitored emerging infectious disease trends through rigorous surveillance efforts, identifying potential risks to population health early on.
Supervised and monitored health surveillance activities.
Reduced disease transmission by conducting community health education workshops and providing informational materials.
Enhanced data accuracy for public health surveillance systems through meticulous data collection, entry, and analysis.
Educated health care providers on prevention of disease and health promotion.
Investigated potential and existing public health issues to protect people from environmental and other hazardous diseases.
Conducted field investigations to identify sources of environmental hazards affecting communities' health and well-being.
Improved medical health facilities by developing, recommending, and implementing various medical health policies.
Adhered to laboratory safety procedures to maintain compliance with quality control standards.
Monitored and documented safety standards to verify compliance.
Call Center Representative
Money Penny
Lawrenceville, GA
01.2021 - 05.2021
Managed high-volume inbound calls, resolving customer inquiries and issues efficiently.
Conducted follow-up calls to ensure customer satisfaction and retention post-interaction.
Assisted in training new representatives on call handling best practices and system navigation.
Collaborated with team members to enhance service delivery and reduce call resolution time.