Alijah Miranda
Los Lunas,NM
Summary
Proven leader at Maurices, adept in customer service and problem-solving, significantly enhanced customer satisfaction and engagement. Expert in multitasking and organizing fast-paced environments, skillfully managed inventory and staff, promoting positive client relations and boosting credit card sales. Demonstrates exceptional selling abilities and a results-driven approach to retail management.
Overview
8
8
years of professional experience
Work History
Store Manager
Maurices
Los Lunas, NM
07.2020 - Current
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
Assistant Manager
Maurices
Los Lunas, NM
02.2017 - 07.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Helping store lead with staffing and ensuring customers are getting the best experience.
Associate
Maurices
Los Lunas, NM
09.2016 - 02.2017
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Developed and implemented strategies to increase customer satisfaction and engagement.
- Selling and promoting credit cards.
Education
High School Degree -
Los Lunas High School
Los Lunas, NMSkills
- Customer Service
- Problem-Solving
- Customer Relations
- Multitasking and Organization
- Selling the store credit card
Timeline
Store Manager
Maurices
07.2020 - Current
Assistant Manager
Maurices
02.2017 - 07.2020
Associate
Maurices
09.2016 - 02.2017
High School Degree -
Los Lunas High School