Alijah Thomas
202 N 7th Street
Summary
Dedicated BMW Service Technician with a proven track record at Otto’s BMW, excelling in troubleshooting and repair techniques. Recognized for enhancing workshop efficiency and delivering exceptional customer service. Skilled in preventive maintenance and intense diagnostic repairs, committed to maintaining high-quality standards while managing urgent repairs effectively. Punctual and reliable, ensuring timely completion of all tasks.
Overview
3
3
years of professional experience
1
1
Certification
Work History
MINI Service Tech
Otto’s BMW
03.2022 - 05.2025
- Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
- Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Performed safety and emissions inspections.
BMW Service Technician
Otto’s BMW
West Chester, PA
03.2022 - 05.2025
- Demonstrated adaptability by staying up-to-date on industry trends, techniques, and best practices for servicing BMW and MINI vehicles.
- Reduced turnaround time for repairs, utilizing specialized tools and equipment designed specifically for BMW and MINI.
- Managed workload effectively to prioritize urgent repairs without sacrificing quality or attention to detail on less time-sensitive tasks.
- Delivered top-notch results by consistently adhering to BMW and MINIs high-quality standards in all tasks performed.
- Maintained punctuality and reliability, consistently arriving for scheduled shifts and completing tasks within designated timeframes.
- Enhanced workshop efficiency by maintaining a clean, organized, and safe working environment.
Education
Master Of Criminal Justice -
Lincoln University
Lincoln University, PAAutomotive -
Universal Technical Institute
Exton, PA02.2023
Skills
- Installation and repair
- Attention to detail
- Preventive Maintenance
- Customer service
- Work with minimal supervision
- Valid Driver's license
- Punctual and reliable
- Troubleshooting skills
- Problem and issue resolution
- Power tool proficiency
- Repair techniques
- Mechanical aptitude
- Hand tool expertise
Certification
• 608 & 609 Certified
• Pro-Cut Certified
• Member Level Technician (MINI & BMW)
• PA State and Emission Licensed
Timeline
MINI Service Tech
Otto’s BMW
03.2022 - 05.2025
BMW Service Technician
Otto’s BMW
03.2022 - 05.2025
Master Of Criminal Justice -
Lincoln University
Automotive -
Universal Technical Institute