Summary
Overview
Work History
Education
Skills
Timeline
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ALIJHAH JONES

Brooklyn,NY

Summary

Highly motivated operations professional with experience in the retail industry. Proven ability to develop efficient processes and manage inventory. Skilled in customer service, problem-solving, and team leadership. Excellent communication and organizational skills with a commitment to meeting business objectives.

Overview

6
6
years of professional experience

Work History

FULFILLIMENT ASSISTANT

STONEY CLOVER LANE
Brooklyn, NY
09.2023 - 12.2023
  • Fulfilling no sew and customs orders.
  • Maintained a clean and safe working environment in accordance with company policies.
  • Coordinated with other associates on day-to-day work activities to drive productivity and achieve operational objectives.

OPERATION ASSOCIATE

GOPUFF
Manhattan, NY
06.2021 - 06.2023
  • Receive shipments,
  • Verify all items in on invoices
  • Sort through packages and stock inventory
  • Pack orders and replace out of stock items,
  • Help delivery drivers when needed
  • Clean and maintain the facility
  • Find ways to decrease que time and pack time
  • Create daily tasks for each shift
  • Assisted with the development of new processes and procedures to improve efficiency.
  • Monitored inventory levels and ordered new supplies to prevent shortages.
  • Maintained accurate records of inventory, orders, and shipments.
  • Maintained positive working relationship with fellow staff and management.
  • Developed training and employee development materials to improve team performance.
  • Developed and suggested new strategies and tactics for improvements.
  • Broke down boxes for garbage and recycling.
  • Participated in team meetings focused on identifying opportunities for process optimization.
  • Conducted regular quality assurance checks on products prior to shipment.
  • Greeted guests and vendors to assist in navigating space.
  • Completed day-to-day duties accurately and efficiently.

PRIME NOW SHOPPER

PRIME NOW SHOPPER, AMAZON.COM
Manhattan, NY
09.2018 - 04.2021
  • Prepare customers order
  • Secured and stored items until customer pickup.
  • Maintained positive working relationships with customers, team members, and leadership.
  • Bagged groceries carefully to keep products in perfect condition, separated fragile products and kept frozen and perishable foods cold or fresh.
  • Greeted customers and answered product or service questions.
  • Suggested comparable products to replace out-of-stock items.
  • Listened to customer needs to identify and recommend best products and services.

MERCHANDISING FLEX ASSOCIATE

MACY'S
Brooklyn, NY
03.2018 - 08.2018
  • Provided customer service to shoppers, including answering questions and providing product recommendations.
  • Restocked returned merchandise back onto store shelves.
  • Assisted in the stocking and replenishment of merchandise on store shelves.
  • Maintained neat, safe and orderly workspace to prevent accidents and injuries.
  • Faced products on shelves and displays to meet company policies.

TEAM MEMBER

TARGET
Manhattan, NY
02.2018 - 05.2018
  • Assist guests,
  • Restock grocery shelves
  • Keep food service areas clean and well-organized
  • Check food for quality
  • Performed opening and closing duties, including store cleaning and restocking
  • Arrived on time for shifts and adhered to company dress code guidelines
  • Communicated effectively with customers, supervisors, and team members
  • Assisted customers with product inquiries, orders, returns, refunds, and other service requests
  • Operated POS systems and input information into company computer programs

Education

BACHELOR OF SCIENCE -

JOHN JAY COLLEGE OF CRIMINAL JUSTICE
12.2016

ASSOCIATE OF ARTS -

BOROUGH OF MANHATTAN COMMUNITY COLLEGE
12.2015

Skills

  • Safety Policies
  • Team Support
  • Product Knowledge
  • Attention to Detail
  • Customer Service
  • Skilled Multi-tasker
  • Inventory Replenishment
  • Communication
  • Leadership

Timeline

FULFILLIMENT ASSISTANT

STONEY CLOVER LANE
09.2023 - 12.2023

OPERATION ASSOCIATE

GOPUFF
06.2021 - 06.2023

PRIME NOW SHOPPER

PRIME NOW SHOPPER, AMAZON.COM
09.2018 - 04.2021

MERCHANDISING FLEX ASSOCIATE

MACY'S
03.2018 - 08.2018

TEAM MEMBER

TARGET
02.2018 - 05.2018

BACHELOR OF SCIENCE -

JOHN JAY COLLEGE OF CRIMINAL JUSTICE

ASSOCIATE OF ARTS -

BOROUGH OF MANHATTAN COMMUNITY COLLEGE

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