Tika Long

New York City Department Of Corrections

New York City, NY

01.2008 - 03.2022

Served as Tour Commander responsible to manage overall facility in absence of Warden.
Researched and responded to inquiries and complaints from general public and outside agencies.
Coordinated responses to emergency situations arising in different facility locations.
Conducted investigations dealing with drugs, contraband, employee and inmate relationships and violations of laws, rules or policies by visitors and staff.
Supervised approx. 800 employees and performance of tasks and managed 1000 Individuals in Custody.
Oversaw control center, monitoring inmates, visitors and employees for signs of suspicious behavior.
Checked all book in and discharges, making sure all charges have paperwork and all discharges have orders of discharge.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.

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