Alima Ouattara
Atlanta,Georgia
Summary
Reliable and detail-oriented professional with strong experience in customer service, fast-paced physical work, and team-based environments. Skilled in communication, time management, multitasking, and maintaining high standards of cleanliness and organization. Proven ability to follow procedures, meet tight deadlines, and contribute to a safe, efficient work environment. Fluent in English and French. Seeking to bring a strong work ethic and customer-first mindset to Delta Air Lines as a Cabin Experience Agent.
Overview
5
5
years of professional experience
Work History
Apparel Associate
Walmart
06.2025 - Current
- Managed inventory levels, ensuring accurate stock counts and timely replenishment.
- Trained new associates on merchandising standards and customer service protocols.
- Collaborated with the team to maintain store presentation and visual displays.
- Assisted in executing sales promotions, enhancing product visibility, and customer engagement.
digital shopper
walmart
02.2025 - Current
- Selected, organized, and prepared online customer orders with speed and accuracy.
- Maintained high standards of cleanliness and product presentation.
- Worked efficiently in fast-paced, time-sensitive environments.
- Communicated clearly with team members to meet daily fulfillment goals.
- Demonstrated reliability by consistently completing tasks on time.
hairstylist, Hair braiding
03.2022 - Current
- Provided high-quality services while maintaining a clean and professional work area.
- Communicated effectively with clients to understand needs and ensure satisfaction.
- Demonstrated strong attention to detail and time management.
Hairstylist
Tangles&Locs
01.2021 - 02.2022
- Delivered exceptional customer service in a busy, high-demand environment.
- Managed appointments and maintained order and cleanliness in the workspace.
- Exercised patience, teamwork, and problem-solving with diverse clientele.
Education
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
08-2027
Certification -
Seattle Beauty Academy
01-2022
Skills
- Customer & Service Skills
- Customer Service Excellence
- Communication Skills
- Team Collaboration
- Problem Solving Operational Skills
- Attention to Detail
- Fast-Paced Environment Experience
- Physical Stamina & Reliability
- Time Management
- Cleanliness & Organization
- Safety Awareness
- Ability to Multitask Technical
- Microsoft Office
- Microsoft Excel
Languages
English
French
Timeline
Apparel Associate
Walmart
06.2025 - Current
digital shopper
walmart
02.2025 - Current
hairstylist, Hair braiding
03.2022 - Current
Hairstylist
Tangles&Locs
01.2021 - 02.2022
Bachelor of Science - Cybersecurity and Information Assurance
Western Governors University
Certification -
Seattle Beauty Academy
Additional information
- Open to entry-level roles and training opportunities in various industries
- Flexible, dependable, and committed to learning and exceeding expectations.