Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alima Thiam

Houston,TX

Summary

Passionate about making a significant impact in the finance and risk management industry with a vision to drive economic growth in Africa through financial literacy education for both children and adults. Promoting financial freedom to help individuals focus on what truly matters in life. Professional in hospitality excelling in fast-paced environments, delivering exceptional customer service and satisfaction. Strong emphasis on teamwork and adaptability, effectively managing multiple tasks, handling inquiries, and maintaining an organized workspace. Embodies reliability, results-driven attitude, and excellent communication skills.

Overview

11
11
years of professional experience

Work History

Server

Goode Company Armadillo Palace
12.2021 - Current
  • I have many years of customer service. My main goal is to always provide guests with excellent service.
  • Increased sales significantly by upselling higher-end products to customers.

Accountant - Server/Host

Moonfish
01.2020 - 06.2020
  • Company Overview: a fine dining restaurant
  • I was in charge of a software called OpenTable, at Moonfish, a fine dining restaurant. My job was to provide the guest with impeccable customer service experience. At the end of the night, I was in charge of the books and recording them onto excel.
  • Completed daily cash functions like account tracking, payroll and wage allocations, budgeting, donating, and cash, and banking reconciliations.

Seasonal Key Holder

Diane Von Furstenburg
08.2019 - 01.2020
  • My role as the Key holder for Furstenberg was to make sure the store had everything it needed to be successful. I was in charge of our customer outreach and styling. I made the appointments with our guests. I had to make sure the sales representatives had everything they needed in order to meet their goals and to have a great, productive shift.

Server

Outback Steakhouse
01.2019 - 01.2020
  • I was a server at Outback, making sure the guests have a wonderful experience. My Responsibilities were to provide excellent customer service and to become knowledgeable about dishes on the menu.

Lead Sales Associate

Saks Fifth Avenue
02.2019 - 10.2019
  • As a sales associate, my responsibilities were to welcome the customers, provide excellent service. I provided them with any help they needed; whether it was a question about the product, the use of the product, and even to provide a casual conversation. I excelled in selling products with honesty and integrity.

Sale Associate/ Stylist

White House Black Market
09.2018 - 03.2019
  • I was a sales associate. My job was to provide excellent customer service and make sure that the guest had a beautiful shopping experience while also meeting my sales goal.

Key Holder

Guess
01.2014 - 09.2015
  • My role was to make sure that the store ran smoothly. Made sure that the managers and sales associates have everything they need in order have a very successful day. I had to push sales and make sure we made our goal for the day.

Education

Bachelor of Arts - Finance

University of Houston-Downtown
Houston, TX
05-2026

Associate of Arts - Business

Houston Community College
Houston, TX
05-2023

Skills

  • Excel
  • Microsoft
  • Customer service representative
  • Retail management
  • Cash handling
  • Hospitality service expertise
  • Guest relations management
  • Accounting and bookkeeping

Languages

French
Professional Working

Timeline

Server

Goode Company Armadillo Palace
12.2021 - Current

Accountant - Server/Host

Moonfish
01.2020 - 06.2020

Seasonal Key Holder

Diane Von Furstenburg
08.2019 - 01.2020

Lead Sales Associate

Saks Fifth Avenue
02.2019 - 10.2019

Server

Outback Steakhouse
01.2019 - 01.2020

Sale Associate/ Stylist

White House Black Market
09.2018 - 03.2019

Key Holder

Guess
01.2014 - 09.2015

Bachelor of Arts - Finance

University of Houston-Downtown

Associate of Arts - Business

Houston Community College

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