Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Responsable and trusted.
Overview
15
15
years of professional experience
Work History
Server
Pagliacci's
Plainville
06.2025 - Current
Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
Accurately processed customer orders using point-of-sale system, facilitating efficient service.
Ensured cleanliness and organization of dining area, contributing to a positive dining experience.
Senior Caregiver
Liberty Home Care
New Britain
05.2024 - 01.2026
Delivered personal care and companionship, fostering a supportive environment for elderly clients.
Assisted with daily household tasks, enhancing clients' comfort and quality of life.
Provide emotional and social support, and medication reminders.
Teacher
MINISTERIO DE EDUCACION
Distrito Chambo-Riobamba
01.2016 - 08.2021
Managed and taught classrooms of 25-30 2nd to 4th graders, fostering a positive learning environment.
Developed and executed lesson plans tailored to each grade, enhancing student engagement.
Collaborated with elementary teachers to implement innovative strategies that supported student learning.
Supervisor's Assistant
REGISTRO CIVIL, IDENTIFICACIÓN Y CEDULACIÓN
Riobamba
01.2011 - 05.2015
Consolidated employee reports for monthly and annual report preparation.
Advised customers to resolve conflicts and identify effective solutions.
Assisted supervisors in managing civil registry operations and documentation processes.
Education
Degree - Accounting
Universidad Nacional de Chimborazo
Riobamba, Ecuador
01.2011
Skills
Microsoft Word
Excel
PowerPoint
Billing program
Verbal communication
Interpersonal skills
Customer service
Team collaboration
Scholarship
Erasmus European Union Program, Babes Bolyai Universitatea, Cluj Napoca, Romania, Spring Semester 2016