Alimatou Coulibaly
Indianapolis,IN
Summary
Dynamic and adaptable professional with a proven track record at Amazon, excelling in teamwork and customer service. Recognized for consistently exceeding productivity targets while maintaining high standards of quality. Strong problem-solving skills and attention to detail ensure efficient operations and enhanced customer satisfaction. Committed to continuous improvement and collaboration in fast-paced environments.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
8
8
years of professional experience
Work History
MHT
New Vista Health
Indianapolis, IN
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
Warehouse Associate
Amazon
Indianapolis, IN
11.2019 - 05.2024
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Performed inventory control, such as counting, and stocking merchandise.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Displayed adaptability by taking on various roles within the warehouse as needed, including receiving, shipping, or inventory control duties.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Enhanced customer satisfaction through timely shipment of orders, ensuring proper packaging and labeling.
Customer Service Representative
Saraga International Grocery
Indianapolis, IN
08.2017 - 11.2019
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
Education
High School Diploma - NA
MTI School Of Knowledge
Indianapolis, IN06.2020
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Attention to detail
- Flexible and adaptable
- Dependable and responsible
- Multitasking
- Computer skills
- Active listening
Accomplishments
- Documented and resolved Issues which led to Results.
- Achieved results by completing tasks with accuracy and efficiency.
- Supervised team of number staff members.
- Resolved product issue through consumer testing.
Timeline
MHT
New Vista Health
10.2023 - Current
Warehouse Associate
Amazon
11.2019 - 05.2024
Customer Service Representative
Saraga International Grocery
08.2017 - 11.2019
High School Diploma - NA
MTI School Of Knowledge