Alina Akram
Karachi,Pakistan
Overview
3
3
years of professional experience
Work History
Software QA Engineer
Dynasel USA
06.2023 - 12.2024
- Designed and executed detailed test plans, user flows, and scenarios to validate Tier 3 functionality
- Managed defect tracking and resolution lifecycle using JIRA, ensuring timely escalations and follow-ups
- Collaborated closely with developers to diagnose issues, verify bug fixes, and advocate for quality-focused solutions
- Tools: Azure Boards, JIRA and Internal Software
Solutions Engineer - Mobile Engineering Team
Applovin
08.2022 - 05.2023
- Supported iOS/Android developer clients via Zendesk; streamlined workflows using automation to reduce ticket backlog by 30%
- Led SDK QA for new features, including MAX adapter certification, partner SDK testing, and unit test development for high priority clients
- Maintained SDK documentation, trained teams on adapter upgrades, and coordinated cross-functional issue escalation daily via Asana
- Analyzed ad flows using Charles Proxy, APIs, VPN, and Mediation Debugger to support integration and troubleshoot
- Tools: Zendesk, Asana, GitHub, Xcode, Android Studio, Jenkins, Charles Proxy and Internal Test Apps
Software Test Engineer
Payactiv
09.2021 - 07.2022
- Created the Manual Regression Test Plans for Tier 3
- End-to-end Defect Reporting, Escalation and Tracking with Azure Boards
- Implementation of QA Workflows and Project Management workflows across Tier 1 and Tier 3 using JIRA
- Led the Weekly Defect Triage meetings to reduce ticket backlog
- Tools: MS Azure DevOps and JIRA
Education
Master of Science - Software Development
Boston University
Software Engineering Bootcamp -
Hackbright Academy
Bachelor of Arts - Advertising
University Of San Francisco
Skills
- Languages Java, Python and JavaScript
- Tools GitHub, Android Studio, Xcode, Selenium, Appium, MS Azure DevOps, JIRA, Zendesk and Jenkins
- Platforms iOS and Android
Timeline
Software QA Engineer
Dynasel USA
06.2023 - 12.2024
Solutions Engineer - Mobile Engineering Team
Applovin
08.2022 - 05.2023
Software Test Engineer
Payactiv
09.2021 - 07.2022
Software Engineering Bootcamp -
Hackbright Academy
Bachelor of Arts - Advertising
University Of San Francisco
Master of Science - Software Development
Boston University