Alina Castillo
Pembroke Pines
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking a proactive approach to identifying and addressing issues, with a focus on optimizing processes and supporting team objectives.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Adherence
Plenery Health Services
01.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in remote and in-person environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
Front Desk Receptionist
UFC Gym
11.2022 - 11.2023
- Managed front desk operations, ensuring seamless check-in and check-out processes for members.
- Provided exceptional customer service, addressing inquiries and resolving issues efficiently.
- Coordinated scheduling for classes and personal training sessions, optimizing member engagement.
- Maintained accurate records of member information and transactions using CRM software.
- Trained new staff on front desk procedures and customer service protocols to enhance team performance.
Pharmacy Assistant
PharmCo Rx - Pharmacy North Miami Beach
03.2020 - 11.2022
- Assisted pharmacists in preparing and dispensing medications accurately.
- Managed inventory levels, ensuring timely restocking of pharmaceutical supplies.
- Provided exceptional customer service by addressing patient inquiries and concerns.
- Maintained compliance with pharmacy regulations and safety standards consistently.
Education
Bachelor of Arts - Pre-Med
Florida International University
Miami, FL08-2026
High School Diploma -
Greater Miami Academy
Miami, FL05-2022
Associate of Arts - Pre-Nursing
Broward College
Fort Lauderdale, FL05-2024
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Multitasking
- Computer skills
- Critical thinking
- Flexible and adaptable
Certification
- Basic Life Support (BLS)
- Certified Phlebotomy Technician
Languages
English
Spanish
Timeline
Medical Adherence
Plenery Health Services
01.2023 - Current
Front Desk Receptionist
UFC Gym
11.2022 - 11.2023
Pharmacy Assistant
PharmCo Rx - Pharmacy North Miami Beach
03.2020 - 11.2022
Bachelor of Arts - Pre-Med
Florida International University
High School Diploma -
Greater Miami Academy
Associate of Arts - Pre-Nursing
Broward College