Alina Chumak
Pittsburgh,PA
Summary
Dynamic and adaptable professional with a proven track record at GKG Orthodontic and Target, excelling in customer service and time management. Demonstrated ability to enhance customer satisfaction and team efficiency, resolving disputes promptly and maintaining high-quality service delivery. Skilled in cross-functional teamwork and safety procedures, contributing significantly to workplace excellence and operational success.
Overview
1
1
year of professional experience
Work History
Patient Manager
GKG Orthodontic
02.2024 - Current
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patients.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Team Member
Target
09.2023 - Current
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Maintained productive, efficient approach to all tasks.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Trained new team members by relaying information on company procedures and safety requirements.
- Assisted customers in selecting merchandise best suited to needs.
- Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Education
Dental Assistant
A.W. Beattie
Pittsburgh, PA06.2024
North Allegheny Senior High School
Pittsburgh, PA05.2024
Skills
- Customer service
- Time management
- Decision-making
- Cross-functional teamwork
- Emergency response
- Clear communication
- Safety procedures
- Adaptability and flexibility
- Attention to detail
- Multitasking
Languages
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Timeline
Patient Manager
GKG Orthodontic
02.2024 - Current
Team Member
Target
09.2023 - Current
Dental Assistant
A.W. Beattie
North Allegheny Senior High School
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