Alina Firkus
Mosinee,WI
Summary
Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.
Overview
2
2
years of professional experience
Work History
Front Desk
Jefferson Street Inn
Wausau, WI
05.2024 - 08.2024
- Assisted with customer requests and answered questions to improve satisfaction.
- Utilized various software and tools to streamline processes and optimize performance.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Worked effectively in team environments to make the workplace more productive.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Hostess
Olive Garden
Wausau, WI
08.2022 - 03.2024
- Escorted guests to seating area, furnished menus and highlighted daily specials.
- Helped service staff handle demand by distributing food and beverages.
- Managed the waiting list, ensuring that all parties were seated in a timely manner.
- Performed light cleaning duties, such as wiping down tables or sweeping floors.
- Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Utilized POS system to total meal costs and add taxes for final bill calculation.
- Inspected restrooms and dining and serving areas to foster cleanliness and proper setup.
Education
High School Diploma -
Mosinee High School
Mosinee, WI05-2024
Skills
- Customer service
- Organization
- Reservation systems
- Time management
- Team collaboration
- Effective communication
- Problem solving
- Training & Development
- Friendly, positive attitude
- Communication
Affiliations
- Current Student at University of Wisconsin Milwaukee
- 13 years of dance commitment
- 2 years attending the Milwaukee Ballet's Summer Intensive
Timeline
Front Desk
Jefferson Street Inn
05.2024 - 08.2024
Hostess
Olive Garden
08.2022 - 03.2024
High School Diploma -
Mosinee High School