Corey Dana
Boulder,CO
Summary
Hardworking and detail-oriented aspiring architect with experience in both customer service and technical design. Enrolled in dual enrollment college architecture courses, gaining hands-on knowledge of drafting, design software, and spatial planning. Professional experience as a team member at Papa Murphy’s and a front desk associate at Holiday Inn has strengthened communication, multitasking, and problem-solving abilities. Highly motivated to apply my creative thinking and technical skills to the real world.
Overview
3
3
years of professional experience
Work History
Front Desk
Holiday Inn & Suites
DTC Centennial, CO
04.2023 - 08.2025
- Delivered exceptional customer service to guests, ensuring a welcoming and professional check-in/check-out experience.
- Handled guest complaints and resolved issues promptly to maintain high satisfaction and brand loyalty.
- Processed payments, balanced cash drawers, and generated daily financial reports with accuracy.
- Collaborated with housekeeping and maintenance departments to coordinate guest needs and ensure room readiness.
- Maintained a clean, organized, and professional front desk environment in accordance with Holiday Inn brand standards.
- Stocked and maintained a suites shops inventory for the guests satisfaction.
- Became M.O.D when working Saturday PM shifts managing all guests needs, requests, and issues.
Team Member
Papa Murphey's
Castle Rock, Colorado
04.2022 - 04.2023
- Delivered exceptional hospitality to enhance customer experiences.
- Executed effective customer service strategies to address consumer needs.
- Demonstrated strong time management skills to optimize workflow efficiency.
- Performed cashiering duties with accuracy and attention to detail.
- Applied maintenance skills to ensure facility upkeep and safety.
- Utilized computer skills for efficient data entry and communication.
Education
Undergraduate of A Bachelors of Architecture -
University of Colorado At Boulder
Boulder, CO05-2029
High School Diploma -
Ponderosa High School
Parker, CO05.2025
Middle School Graduate -
Sagewood Middle School
Parker05.2021
Skills
- Customer and personal service
- Time management
- Selective attention
- Category flexibility
- Management of material resources
- Active listening
- Extent flexibility
- Service orientation
- Oral comprehension
- Troubleshooting
- Customer service
- Communication skills
- Team collaboration
- Inventory management
- Organization
- Critical thinking
- Problem-solving
Accomplishments
- NSHSS, 06/10/24, I was selected because of my academic achievement and GPA in my classes
- Presidents List Through ACC, 01/05/24, I was selected because of my academic achievement and GPA in my ACC dual enrollment classes
Timeline
Front Desk
Holiday Inn & Suites
04.2023 - 08.2025
Team Member
Papa Murphey's
04.2022 - 04.2023
Undergraduate of A Bachelors of Architecture -
University of Colorado At Boulder
High School Diploma -
Ponderosa High School
Middle School Graduate -
Sagewood Middle School