Summary
Overview
Work History
Education
Skills
Certification
Reading
Languages
Interests
Timeline

Michael Urtnasan

Herndon,Va

Summary

Highly organized and dependable candidate skilled at managing multiple priorities with a positive attitude. Strongly committed to taking on extra responsibilities to meet team goals. Hardworking and passionate job seeker with exceptional organizational skills, seeking entry-level positions. Committed to contributing to team success and helping achieve company objectives.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Front Desk

Gold's Gym
06.2024 - 08.2024
  • Improved overall guest experience by maintaining a clean and welcoming reception area.
  • Trained new hires on company policies, software systems, and best practices for front desk operations, leading to successful onboarding experiences.
  • Answered any questions regarding memberships about add-ons or cancellation.
  • Signed customers up for memberships while including add on packages.
  • Implemented data-driven decision-making for improved member retention and overall satisfaction.

Front of House

Stellina Pizzeria
05.2022 - 01.2024
  • Expedited order completion by effectively communicating with the front of house staff regarding special requests or dietary restrictions.
  • Trained new employees on front of house policies, procedures, and best practices to ensure consistent service quality.
  • Collaborated with front of house to ensure cohesive and superior guest experience.
  • Enhanced customer satisfaction by providing efficient and friendly service at the front of house.
  • Increased efficiency by streamlining Front of House operations and implementing effective time management strategies.
  • Assisted in training new Front of House Servers, fostering teamwork and improving overall service quality.

Education

Certified Personal Trainer NCCA And CPR/AED -

ISSA, ISSA Online
09.2024

Degree -

Wakefield High School, Arlington, Va
06.2024

Associate - Health Science

Northen Virginia Community College, Sterling
01.2025 - Current

Skills

  • Communication
  • Time management
  • Teamwork
  • Customer Service
  • Heavy lifting
  • Collaboration
  • Active listening
  • Scheduling appointments
  • CPR Certified
  • Certified Personal Trainer (CPT)
  • Passion for fitness
  • Motivational

Certification

  • Certified Personal Trainer (NCCA)
  • CPR/AED Certified ISSA

Reading

  • I love to read information material and learn new topics to expand my knowledge and inform others on what I have learned.

Languages

English
Native or Bilingual
Mongolian
Limited Working

Interests

Sports

Exercise and Health Care

Timeline

Northen Virginia Community College - Associate , Health Science
01.2025 - Current
Front Desk - Gold's Gym
06.2024 - 08.2024
Front of House - Stellina Pizzeria
05.2022 - 01.2024
Wakefield High School - Degree,
ISSA - Certified Personal Trainer NCCA And CPR/AED,

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Michael Urtnasan