Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Affiliations
Timeline
Generic

Isabella Flack

Chisholm,MN

Summary

Dedicated early childhood education student with front desk experience and expertise in family communication, conflict resolution, and behavior management. Currently completing field hours at Chisholm Elementary, building practical skills in child development. Additionally, provide personal care assistance for a family member with autism.

Overview

1
1
Certification
4
4
years of professional experience

Work History

Front Desk

Chisholm Inn & Suites
Chisholm, Minnesota
07.2022 - Current
  • Facilitated seamless guest check-ins and check-outs, ensuring efficient service delivery.
  • Supported customer satisfaction by handling concerns with friendly, knowledgeable service.
  • Delivered exceptional customer service, addressing guest inquiries and resolving issues promptly.
  • Achieved high customer satisfaction by resolving issues with knowledgeable, friendly service.
  • Managed reservations and bookings, optimizing room availability and maximizing occupancy.
  • Processed payments and verified guest information, maintaining accurate records.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Surpassed customer expectations by identifying and implementing creative solutions to challenges.
  • Proposed practical ideas and solutions that enhanced team performance and outcomes.
  • Worked effectively with coworkers from varied backgrounds to meet goals and resolve product and service issues.
  • Completed daily responsibilities accurately and on schedule.

Education

Early Childhood Speacial Education - Early Childhood Special Education

Minnesota North College
Virginia, MN
05-2027

High School Diploma -

Chisholm High School
Chisholm, MN
05-2025

Skills

  • Guest relations management
  • Customer service training
  • Customer engagement
  • Issue resolution techniques
  • Operational support
  • Stakeholder communication
  • Decision-making
  • Conflict resolution
  • Communication
  • Verbal communication
  • Positive demeanor
  • Decision-making

Certification

  • I have my PCA certificate and in May 2027 I will graduate with my degree of Early Childhood Speacial Education.

Accomplishments

  • I was on the A honor roll all of my 12th grade year in high school as all of last year in my college classes. I wasoffered to be in National Honor Society last year and this year threw the college but just didn't have the funds to pay for it.

Affiliations

  • I am a member of the Lions Club in Chisholm, I also am a Volunteer Coach for the Varsity and Junior Varsity cheer teams at Chisholm High School this is my second year doing so.

Timeline

Front Desk

Chisholm Inn & Suites
07.2022 - Current

Early Childhood Speacial Education - Early Childhood Special Education

Minnesota North College

High School Diploma -

Chisholm High School
Isabella Flack