Summary
Overview
Work History
Education
Skills
Timeline
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Alina Freyta

Denver,CO

Summary

Outgoing professional with a background managing employees, issues and administrative tasks in fast-paced environments. A highly visible and friendly Community Manager promoting exemplary talents in customer service, policies and procedures' oversight and facility security measures.

Overview

10
10
years of professional experience

Work History

Community Manager

Fairfield Residential Company LLC
09.2021 - Current
  • Addressed and resolved tenant complaints and inquiries, maintaining high satisfaction.
  • Planned and executed promotional activities to drive community engagement and increase occupancy numbers.
  • Produced reports about community activities to keep owners, directors and property managers informed.
  • Collected and maintained careful records of rental payments and payment dates.
  • Communicated effectively with owners, residents, and on-site associates.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Kept properties in compliance with local, state and federal regulations.
  • Evaluated property conditions and recommended improvements.
  • Worked with maintenance staff to complete timely repairs and enhancements.
  • Monitored community activities and maintained compliance with relevant laws, regulations and codes.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Maintained knowledge on lease and renewal rates to advocate for appropriate changes
  • Handled all tenant logistics and leases and effectively scheduled appointments, showings, move-ins and move-outs
  • Kept properties in compliance with local, state and federal regulations

Prestige Sales Manager

Ulta Beauty
09.2019 - 10.2020
  • Promoting a culture of accountability to meet or exceed the store's goals related to retail and service sales, and guest loyalty
  • Meeting/exceeding goals related to services sales, service revenue, guest retention, rebooking, pro hair retail revenue, and contribution goals
  • Planning and executing in-store events, deliver an unrivaled guest experience and meeting sales and payroll goals
  • Attracting and building a highly engaged team that embodies the Ulta Beauty brand through effective collaboration, open and honest two-way communication, prioritization of work and coaching to the behaviors that will drive guest loyalty
  • Establishing performance metrics for the team and/or personal goals, to include attendance at all required training/education programs, coaching, individual development plans and annual performance appraisals
  • Ensuring allocated budget is adhered to and necessary products for services are on hand, communicating and providing feedback to field leadership on business trends and opportunities, events, operational challenges, and merchandise needs
  • Demonstrated products to show potential customers benefits and advantages and encourage purchases

Community Manager

Dominium Inc, Highlands Ranch
06.2017 - 09.2019
  • Maximize occupancy/collection/physical appearance/resident retention/compliance
  • Responsible for all day-to-day operations of the property
  • Collect rent and all money due on the first of the month
  • Deposit funds received in the bank and record in Yardi daily
  • Market and lease (rent) apartments
  • Meet with staff daily to go over all relevant business, including occupancy goals, renewals, and projections
  • Hire and terminate employees in accordance with company policy/procedure
  • Train and/or be responsible for work performed by staff or contract vendors
  • Establish schedule and assign necessary personnel needed to properly manage and maintain the community
  • Act as a liaison between corporate staff and on-site management and/or maintenance personnel
  • Prepare and conduct performance reviews, make recommendations for salary increase and/or advancement

Makeup Artist/ Viva Glam Ambassador

MAC cosmetics
12.2011 - 06.2017
  • Create a welcoming environment for clients, focus in driving top line sales
  • Successfully maintained consistent sales quota while displaying courteous, knowledgeable, and professional customer service
  • Coaching and developing all artist with new policies and the Mac Experience
  • Identify opportunities to drive traffic into store through our My Client 2.0
  • Ensure merchandising/display/marketing standards are maintained and the stock is constantly replenished
  • Establish clear expectations, show people the way and provide direction, support and on-going feedback
  • Schedule appointments for makeup applications, full face makeovers, photo shoots, prints, weddings, and special events

Education

High School Diploma -

East High School
Denver, CO
05.1999

Skills

  • Corporate Social Responsibility
  • Team Training
  • Financial Statements
  • Vendor Management
  • Yardi
  • Time Management
  • Staff Management
  • Resident Relations
  • Manage Budgets

Timeline

Community Manager

Fairfield Residential Company LLC
09.2021 - Current

Prestige Sales Manager

Ulta Beauty
09.2019 - 10.2020

Community Manager

Dominium Inc, Highlands Ranch
06.2017 - 09.2019

Makeup Artist/ Viva Glam Ambassador

MAC cosmetics
12.2011 - 06.2017

High School Diploma -

East High School

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Alina Freyta