Alina Humagai
Health Care Management
Canal Winchester,OH
Summary
Capable Patient Representative dedicated to providing superior support for patients in need of reliable information regarding insurance coverage, finance options, and documentation requirements. Well-versed in scheduling and database management functions for streamlined communication and reduced correspondence backlogs. Excels at identifying client needs and concerns to improve engagement strategies and overall service.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Unit Clerk
Mount Carmel Behavioral Health
Columbus, OH
08.2023 - Current
- Prepared admissions charts and scanned records.
- Answered unit calls and took messages for healthcare staff to maximize team productivity.
- Arranged discharges and patient transportations.
- Conducted crisis interventions to respond to clients in crisis, assess immediate needs, and provide support and resources.
- Coordinated with medical and paramedical professionals to provide appropriate input and effectively formulate and implement treatment plans for patients.
HHA Trainer
Home Health Care Service
Reynoldsburg, OH
01.2020 - Current
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
- Completed entries in log books, journals, and care plans to accurately document and report patient progress.
- Developed rapport to create a safe and trusting environment for care.
- Offered patients and families emotional support and instruction in preparing healthy meals, independent living, and adaptation to disability or illness.
- Assisted with end-of-life care.
Unit Coordinator
Mount Carmel East Hospital
Columbus, OH
04.2020 - 09.2023
- Maintained detailed records of medical supplies and ordered supplies.
- Coordinated with other healthcare providers to build healthcare plans for patient's specific needs.
- Scheduled referral appointments with other providers for patients needing specialized treatment.
- Educated patients on conditions and assisted with struggles or questions concerning treatment, potential outcomes, and prognosis.
Nutrition Services/Diet Clerk
Mount Carmel East
Columbus, OH
10.2018 - 03.2020
- Cleared tables and removed dishes, trays, and utensils from the dining room to the dishwashing area.
- Assisted in maintaining dry storage areas and handling the unpacking, dating, and rotation of food and non-food supplies as directed.
- Served meals to patients in accordance with established schedules and dietary procedures.
- Maintained smooth and timely operations in the preparation and delivery of meals.
- Oversaw scheduling, inventory management, and supply ordering to maintain a fully stocked kitchen.
Sales Associate
Walmart
Reynoldsburg, OH
07.2016 - 09.2018
- Prepared merchandise for the sales floor by pricing or tagging.
- Engaged with customers to build rapport and loyalty.
- Helped customers locate products and checked the store system for merchandise at other sites.
- Generated new sales leads to achieve and exceed monthly sales goals.
- Managed returns, exchanges, and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Education
Bachelor of Science - Healthcare Management
Franklin University
Columbus, OH 01.2020 - Current
Certification
Crisis Interventionist, Acadia healthcare - Oct 2024
Timeline
Crisis Interventionist, Acadia healthcare - Oct 2024
10-2023
Unit Clerk
Mount Carmel Behavioral Health
08.2023 - Current
Unit Coordinator
Mount Carmel East Hospital
04.2020 - 09.2023
HHA Trainer
Home Health Care Service
01.2020 - Current
Bachelor of Science - Healthcare Management
Franklin University
01.2020 - Current
Nutrition Services/Diet Clerk
Mount Carmel East
10.2018 - 03.2020
Sales Associate
Walmart
07.2016 - 09.2018
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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