Alina Kaliyakparova

At my job, I greet guests warmly and professionally, creating a welcoming atmosphere. I prepare drinks, take and handle orders efficiently, and answer any product-related questions. I help maintain the cleanliness of all café areas and ensure items are properly stocked, wrapped, and restocked. I also handle payments, process cashouts, and complete shift reports. Throughout my shifts, I follow safety standards and any instructions given by supervisors.

I supported daily operations, trained new staff, delegated tasks during rush hours, and ensured smooth communication with the team. I handled customer issues, assisted with opening/closing, completed shift reports, and maintained cleanliness and service quality.